Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
What's happening in Candy? 🍬
🎉 Celebrate Warcraft's 30th Anniversary in Candy Crush! - More info HERE
👫 Introducing the New “Friends” Tab - More Info HERE
🍫 Have a Fun Break this November with KitKat 🍫 - More Info HERE
🎉 Celebrate Warcraft's 30th Anniversary in Candy Crush! - More info HERE
👫 Introducing the New “Friends” Tab - More Info HERE
🍫 Have a Fun Break this November with KitKat 🍫 - More Info HERE
If you are new to the Community or to the game, this is your place!
Comments
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@mecan Thanks!
There can be few things that can cause your issues with the game:- The Android version on this Samsung phone is beginning to be too old. As year go by and the game is updated and developed, it requires higher Android version. If you cannot update your Android to higher versions, you can expect some disruptions on your game.
- Other issue could be that you don't have enough internal memory free on your device. So be sure to check that you have around 1-2 GBs internal memory. You can usually find your memory usage in Settings. If your internal memory is full, you can move things to your SD card.
- The Android version on this Samsung phone is beginning to be too old. As year go by and the game is updated and developed, it requires higher Android version. If you cannot update your Android to higher versions, you can expect some disruptions on your game.
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@mecan Android version 4.4 and below can unfortunately start to have issues running the game.
If you Google about installing previous version of an app, you can find ways but officially King doesn't want to encourage that as we don't know what are the impact that has on your game.
