In this thread,
https://community.king.com/en/candy-crush-saga/discussion/261737/why-are-my-earned-gold-bars-not-showing#latestIt's been marked as an accepted answer, but both the OP and myself have indicated that we claimed gold bars from a challenge (sugar drop in my case) only to not have them show up in our count. I've been stuck with one good bar despite claiming at least three recently. The OP even posted screen shots showing/proving that they didn't get the gold bar they claimed.