Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Cannot help players and not receiving help
king9192089105
Posts: 12
Level 2
in Support
I have been stuck at a road block forever. I cannot send moves to help other players, and no one is apparently able to respond to my requests for help. When I bring the game up, you see programming commands instead of a regular message. I have tried contacting support, but all I get are responses about Facebook. I'm not using Facebook. Can anyone please help?
1
Comments
-
Been stuck at the same level for over a month. Not able to send out the friends messages to get 3 to move
me forward. Plus that little clock timer that will let you move on if no help comes has not worked. In the last week all of the text on those two issues is CODE. I can't fix that, it is their issue to fix, but they tell you to come here. What good is that when the issue is at their end with CODE?
0 -
Exactly. We are having the same problem. I also need 3 responses to move me forward. Apparently, you are also seeing the same codes that I am.0
-
Question is how long before they stop the IT is the players issue and they actually fix the problem they created?
0 -
I cannot see my Facebook friends in my Candy Saga game and cannot see the facebook winners on the board0
-
I am not seeing my Facebook account0
-
I am not playing the game on FB and NO one from KING seems to be doing a thing after all these months. No sign of help at all. Just the same old emails on HOW great a job are we doing crap. And by now it is when they will not resolve the issue. I can not send out requests to get 3 friends to help me unlock the next level. Months later still waiting, they even blamed members for the fact we suddenly ended up with code on the game that should not be there. They finally fixed that but beyond frustrating when we all keep posting for all these months and not one sign of help.
0
