Connects to FB but recently changed to random people - not my friends.

leahjane10 · October 2019

I am not sure what happened...I AM connected to Facebook, but I don't have my friends' progress anymore. It's now just random people that I don't know. I've checked the FB settings and the CC app is "active" and set up to allow my FB friends, so no issue there. Logging out and back in does nothing. Restarting the phone does nothing. PLEASE help me fix this! (I play on iPhone 10R)

Many thanks!

greatname77 · October 2019

I have the same problem and can’t get into my message board- can you?

Sukanta_Biswas · October 2019

Hi @leahjane10
We would like to welcome you to the king community. Thank you so much for being willing to joining 🤗

Usually, there may be a problem if the game is not fully connected to the server, or slow Internet. Let me know if the problem still exists.

andy73 · October 2019

I am having the same issue. What do I need to do to fix the problem. Please help!

greatname77 · October 2019

Yes, the problem still exists and I have a very good internet connection and play on a new ipad

Sukanta_Biswas · October 2019

greatname77 said:

Yes, the problem still exists and I have a very good internet connection and play on a new ipad

Right now, I'm asking you to check the steps below. Check App Update > Log Out Game > Restart Device > Open Game & Log In.

Connects to FB but recently changed to random people - not my friends.

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