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Booster videos won't play on iphone

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Answers

  • work4livin
    work4livin Posts: 1

    Level 1

    I have an android phone and I cannot watch any of the booster videos. The option is there but when I click on it the game resets itself. 
  • Andifill
    Andifill Posts: 10

    Level 2

    Booster ads for videos do not show up on my iPad for any of the Candy Crush games. I get a black screen and I have to exit out to get back to the game
  • _Elsa_
    _Elsa_ Posts: 37,297
    Hi guys, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to do them for a chance to win gold bars.

    The video has a glitch and players have reported the game freezing.  It has been elevated to the studio and we are waiting for a fix.

  • prometeo
    prometeo Posts: 2

    Level 1

    No me aparecen los videos de refuerzos como hago para solucionarlo??
  • Andifill
    Andifill Posts: 10

    Level 2

    After two days the videos have magically appeared so thank you for fixing them
  • _Elsa_
    _Elsa_ Posts: 37,297
    Wow @Andifill that's great!  Thanks for sharing with us.
  • prometeo
    prometeo Posts: 2

    Level 1

    En mi cel que es un moto g5 no me reproduce los boosters. Como lo arreglo??
  • Try reinstalling

  • _Elsa_
    _Elsa_ Posts: 37,297
    @prometeo, we only speak Engish in this community.  Can you please translate what you wrote so that we can help you?  Thanks!
  • K1971
    K1971 Posts: 13

    Level 2

    I’ve never had a ad and I’ve been playing for ten years on different phones!?

Hey! Would you like to give us your opinion?