Accidentally spent gold bars

wswanbergwswanberg Posts: 1
Hi-  I just accidentally spend 69 gold bars on unlimited lives for 6 hours. I did NOT want to purchase this, and I don’t want to use all of those gold bars on this. Is there anyway to get those gold bars back?  The buttons are so close to each other and it seems unfair that it is so easy to accidentally spend such a large amount. 

Answers

  • firebombmarkusfirebombmarkus Posts: 9,250 Superstar
    Hi @wswanberg and welcome to our adorable Community 😊 I am so sorry this has happened to you and I completely understand the way you feel. We don't solve these issues here in the Community, hence I will ask you kindly to click on the Contact Us link at the bottom of the page. If your browser is in the English or Spanish language you will be redirected to a bot to help you with your issue.

    If your browser is in any other language, you will have a support form to fill in and contact the team. If so, fill in all the blank spaces and make sure you are choosing the correct topic (Problems with purchases) and subtopic (Accidental purchase). Once you fill it in, you will receive an automated email message. You need to reply to that message and explain your issue. If you don't reply to it, they won't reach you at all.

    Please let me know if you need assistance with any of these. Thank you for your understanding. Have a wonderful day 🤗
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