We warmly welcome you to the Friendly King Community's Candy Crush Saga forum🤗
We're very sorry for your problem and Most likely, you were trying to talk about lives problem with the game. I will need some more information to answer you so please help me with the correct informations.
What device you're using for the game ( Android, PC, i-phone)?
Did you connect the game to Facebook or the Kingdom?
Can you show me a screenshot of your game map?
What is Game Version?
Can you show me a screenshot of your game map?
What is Game Version?
Let me know, I'll ask you to do some troubleshooting checks.