@Pounawea I have a little more insight on this topic since the "fix' most have indicated in their screenshots had already affected my one game account since the very beginning. When I say the very beginning, that'd be since earlier this spring when I downloaded the Win10 app version.

To be honest, I have this community to thank for letting me know this "issue" had been in the game; I learned about it here. But when I tried it out, it indeed worked in the one account. 👍 The other account, however, gave the same display message others have posted in screenshots now. 👎

I can say not having the ability to shuffle the board without losing a life is not that big a deal, but my gameplay doesn't reflect it. I played far more frequently on the account that had the ability, getting to level 1769 and collecting the most Sugar Stars there.

The other account, which never had the ability, I play less - only at L1704 - and have few Sugar Stars collected there.

So as others here have confirmed, I too was more engaged with the game when having the ability to shuffle the board.

Now that I've lost the ability altogether, it remains to be seen how engaged I am with CCS..

I'm agree with you and I'm very angry now about that situation!

@merecrik

Like many who have commented, after completing 5559 levels, and buying various rewards, I’m done with playing Candy Crush. So long Candy Crush. 

It affects me and now I'm stuck on my level forever...

@mercerik

I agree. It sucks. This game becomes less and less fun. Why ruin what was once good. My gold bars disappeared suddenly and no one could tell me why.