Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

I’ve lost my profile picture , been replaced with a cartoon character

Marjo_Tupiak

Where is my profile picture, now have a cartoon character

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PummyRaj

yannie13 said:

you can always try to change you email add in you king account. you just have to remove the other one and just verify the new one. you can check the setting

Hello @yannie13 A Warm Welcome to the Candy Crush section of our friendly King Community

Thank you for trying to help out! But, unfortunately, your suggestion will not help above player. You cannot create another Kingdom account (or Facebook account) and play the game from where we left off with another account!! If it is a different account, it means, we will have to start playing from the beginning.

Hope this made sense! Have a great rest of the day/evening!

PummyRaj

Marjo_Tupiak said:

I need to switch my Candycrush account to the MTupiak3700@wowway.com Facebook account,but it keeps bringing up my other account. How do I switch this

Are you already logged into the game with your Facebook account AND the Kingdom account? It means, your accounts must be synced! It is better that way to keep our level progress intact.

So, anyway, if you do not want be logged in through King account, simply log-out from your King account, and make sure that you are logged in through your Facebook account

Please let me know if you need further assistance

yannie13

you can always try to change you email add in you king account. you just have to remove the other one and just verify the new one. you can check the setting

Marjo_Tupiak

I need to switch my Candycrush account to the **EDIT: Personal Information** Facebook account,but it keeps bringing up my other account. How do I switch this

PummyRaj

Hello @Marjo_Tupiak Welcome back to our friendly King Community

I am very sorry to hear about that! By any chance, are you logged into the game through Kingdom account?

If so, that cartoon picture would be the "default picture" and this has been going on for past few weeks in most of the games!! I am guessing it is just server issue on King side.

Only thing we have to make sure is that we have strong WiFi / Internet Connection.

I will also try to find out if there is anything else we can do from our side

Hope this made sense! Please post back if you need further assistance. If you tap on "Type your Comment" box located below, you can reply.

Thank you for posting in the Community! Have a great rest of the day/evening!

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Accepted answers

All comments

PummyRaj

Hello @Marjo_Tupiak Welcome back to our friendly King Community

Marjo_Tupiak

I need to switch my Candycrush account to the **EDIT: Personal Information** Facebook account,but it keeps bringing up my other account. How do I switch this

yannie13

you can always try to change you email add in you king account. you just have to remove the other one and just verify the new one. you can check the setting

PummyRaj

Marjo_Tupiak said:

I need to switch my Candycrush account to the MTupiak3700@wowway.com Facebook account,but it keeps bringing up my other account. How do I switch this

Please let me know if you need further assistance

PummyRaj

yannie13 said:

you can always try to change you email add in you king account. you just have to remove the other one and just verify the new one. you can check the setting

Hello @yannie13 A Warm Welcome to the Candy Crush section of our friendly King Community

vidas extras afinal de cada competição.
Ganhava vidas extras agora já não ganho mais ,sempre era uma ajuda para avançar na competição.
Changing age
I am restricted and playing candy crush lite version due to rules and regulations I do not know why ?
Level 10054
Level 10054 is impossible to pass because the 4th required Dragon does not drop, I have used many booster and bombs and still have not cracked this level because the fourth and last required doesn't appear.
Payment
Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
Got Booster Wheel Jackpot, But It Didn't Include the 15min UFO
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…