I can't open my inbox its like when i tap on msg bar icon it doesn't open

CamuriCross · December 2019

Inbox

Sukanta_Biswas · December 2019

Hi @CamuriCross
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗

Please provide as much information as we can for this issue as well as a screenshot and I will happy to help look into it. For instructions on how to take a screenshot please visit here.
If your message box does not have any lives request or stored lives, you will not be able to open it.

CamuriCross · December 2019

It never open

Sukanta_Biswas · December 2019

Hi @CamuriCross

We're very sorry for your problem. I will need some more information to answer you so please help me with the correct information.

What device are you using for the game?

Did you connect the game to Facebook or the Kingdom?
What is your game app version?

Let me know, I'll ask you to do some troubleshooting checks.

CamuriCross · December 2019

I'm using samsung glaxy note 5
And no i didn't connected it with facebook but i connected it with kingdom and my gmail account
And my game app version is 1.165.1.1

nourainy · December 2019

I can't open my inbox its like when i tap on msg bar icon it doesn't open

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