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No longer able to exit an unstarted board without losing lives - Information and feedback

Dear community,

I'd like to share with you some information in regards to a god old known issue of the game:

as you may be aware, when we access a level, we don't use any move and we exit the level without playing it, we don't lose any life.

This behaviour was not intended since the very beginning and very soon, this issue is going to be fixed.

That means that, once it's fixed, if we access a level to check it out, we don't do anything and we decide to exit the level to go back to the map, we will be losing a life.

Thank you very much for your understanding 🙂

Have a delicious day and let's keep crushing!

Welcome! 👋

Comments

SuzyFuller

If they do not plan to reverse the situation and it is taking them this long to tell us the reason for the change, something isn't right. Presumably, they had a reason for the change before they made the change. If they are delaying now, it is likely because they do not want to disclose the real reason...they want to wait until their PR dept can put a spin on it.

curlyfried

The important part of the community manager's post today says it all:

"I would also like to say that there are no plans to undo this change in the game."

The ability to reset the board is never coming back. One complaint or thousands of complaints do not matter.

Not one penny more, King. My money is, like the reset, never coming back to you.

9422864439

Good night have a sweet dreams

ThierryMaiden

Posts: 34 ✭✭

Last week, when I PLay, I OPen the level where I am to see if I need booster or not. And then I close the level (without doing a move) and then return to it to use booster, so I keep my life and I keep my level of 6 booster . Now I Open a level to see if I need a booster or not, and I close it before return, and then I see that I lost A life and I return to level 5 of booster . Why have you change the rules ? I want to continue to open a level to see if I need booster and close it (without doing a moove) without lost a life and a level of booster (I'm french so I speek how I can)

JethrinaBodina

joyjaros said:

How to unsubscribe to these comments in this community my email doesn't give me an option to unsubscribe

This screenshot will help. After you select View Profile from the settings sprocket you get your profile screen. The green button with the white arrow will give you Edit Profile at the bottom of the screen. Then scroll all the way down on the next screen to choose notifications. You'll have to scroll again to make your selections.

m_j_

I wrote to King and they gave me directions on how to stop them but it is not working so I won't pass it along to anyone. Write King I think they have given us another problem for complaining. Just my luck to be stuck with hundred of unwanted emails.
m_j_

JethrinaBodina

joyjaros said:

How to unsubscribe to these comments in this community my email doesn't give me an option to unsubscribe

At the bottom of the screen, on the right, is the Settings sprocket. You can change your notification preferences there. You don't need to unsubscribe, just choose the ways you would like to be notified, or not... ✌

joyjaros

How to unsubscribe to these comments in this community my email doesn't give me an option to unsubscribe

jeffrey1960

I have spent a lot of money on CC but no more , three times I have completed a level but my position has not moved up and end up on the same game which you can no longer back out off. I have had to end the game and lose my life and boosters which is totally unfair, looks like I will be looking for another game to play unless this gets sorted

mercerik

Pounawea said:

Dear community,

As commented early this morning (on this side of the world 🙂), we are still working together with the Studio and we will most likely get an official communication published in the forum next week. I'll keep you posted, but for now, I would also like to say that there are no plans to undo this change in the game.

I know I'm repeating myself a lot, but I really appreciate everyone's efforts for keeping this discussion calm and respectful. Please keep on doing it!

Have a delicious day and see you around the forum.

____
*Edited by CM

Benni_Jones

I won't be taking advantage of this offer. I laughed when I saw it. I've bought a piggy bank maybe twice. Never again.

Image: https://us.v-cdn.net/6030983/uploads/editor/m8/9d161jctab88.png

lkatk

snerb said:

Candy crush = heroin. We all are the addicted users. King = the cartel. We play CC for the same reasons people use heroin: to relax, to escape the world, because it makes us feel good. In some cases they have raised the price and some of us continue to play. But what they have done this time is different. The heroin they gave us this time wasn’t more expensive; rather it lacks its potency. It’s like drinking nonalcoholic beer. There’s no joy. No relaxation. No escape. So many of us are going cold turkey. The big difference from heroin, however, is CC is much easier physically to come off of. I have more time now. I’ve found other things: shows to binge watch, books to read that improve my mind, new crafts to explore and I’m loving my CC free life. Some people will have more money now if they quit CC. I never spent any and was on highest level last week before they dropped new levels and the “fix.” Even though I didn’t spend money on boosters, I worked for them so I still think I should say where they go. I’m happy with my new life. I think even if they fix it I won’t go back.

This sums it up better than I have read so far and better than I have been able to articulate. Nice job! I hope it has some impact on the situation.

ritzifying

This "fix" should come as no surprise to people who are familiar with King's history.

From being accused of stealing the idea for Candy Crush in 2012 from the creator of Candy Swipe (which was created in 2010) to cloning the game Scamperghost and creating their Pac-Avoid, King has always been shady af and driven by their love of money.

Let's all take a moment to warmly reflect on the moment, from 2014, when The International Game Developers Association called the actions of King "predatory"

____
*Edited by CM: deleting link

mercerik

Pounawea said:

Hello everyone,
We are still working together with the Studio and, for now, I cannot confirm yet whether the official communication will be published today or not.

I'll keep you posted!

I wanted to thank you all once again for sharing your opinions, your feelings with us and also thank everyone's efforts for keeping this discussion calm and respectful.

Hi there, @Pounawea

It has been 11 agonizing days since you posted this announcement. What exactly are you still working on with the Studio that doesn't seem to progress? What is taking it long? I hope you are not using this as an excuse for running out of options! I hope you are not just chasing your tail making us chase ours as well in the process.

Quoting from your statement "I cannot confirm the official communication will be published today or not", you don't necessarily have to publish the official communication if that is causing the hold or the delay, why not just give us the important information yourself? You've read it, didn't you?

Please don't keep us in the dark! Is there really a light at the end of the tunnel in this restoration request? That is the BIG NAGGING QUESTION in everyone's mind here including myself. I hope you are aware that if you already know that King Games has made its FINAL DECISION NOT TO REVERSE the recently changed Board Reset Ruling and yet you still keep us in the dark, giving us false hope, these members' anger will be turned on you,. Please be honest with us and let us know if this is already set on stone and there is ZERO POSSIBILITY that King Games will change its mind!

Jozeph_Marinus

Dear game of Candy Crush Saga:

1. You must removed all the timed boosters from all the rewards of your game. It's sucks!

2. You must for when if you leave a level if you do not use the move of the level for the without lose of life, boosters and build-a-bots.

3. Do not make a prize for the less of gold bars or boosters.

CPTBUC

Pounawea said:

Dear community,

As commented early this morning (on this side of the world 🙂), we are still working together with the Studio and we will most likely get an official communication published in the forum next week. I'll keep you posted, but for now, I would also like to say that there are no plans to undo this change in the game.

I know I'm repeating myself a lot, but I really appreciate everyone's efforts for keeping this discussion calm and respectful. Please keep on doing it!

Have a delicious day and see you around the forum.

The plan will change when I leave.

Pounawea

Dear community,

As commented early this morning (on this side of the world 🙂), we are still working together with the Studio and we will most likely get an official communication published in the forum next week. I'll keep you posted, but for now, I would also like to say that there are no plans to undo this change in the game.

I know I'm repeating myself a lot, but I really appreciate everyone's efforts for keeping this discussion calm and respectful. Please keep on doing it!

Have a delicious day and see you around the forum.

snerb

Candy crush = heroin. We all are the addicted users. King = the cartel. We play CC for the same reasons people use heroin: to relax, to escape the world, because it makes us feel good. In some cases they have raised the price and some of us continue to play. But what they have done this time is different. The heroin they gave us this time wasn’t more expensive; rather it lacks its potency. It’s like drinking nonalcoholic beer. There’s no joy. No relaxation. No escape. So many of us are going cold turkey. The big difference from heroin, however, is CC is much easier physically to come off of. I have more time now. I’ve found other things: shows to binge watch, books to read that improve my mind, new crafts to explore and I’m loving my CC free life. Some people will have more money now if they quit CC. I never spent any and was on highest level last week before they dropped new levels and the “fix.” Even though I didn’t spend money on boosters, I worked for them so I still think I should say where they go. I’m happy with my new life. I think even if they fix it I won’t go back.

kvr1185

I hate the game now. Very much not fun anymore. Have been going into the App Store looking for a replacement game. Still going into cc to get the free boosts and waiting to see if King comes to its senses.

mercerik

adahelena said:

it is one thing to have an opinion on the game. but no one wants or needs your excessive & unnecessary opinions on *other people’s opinions* thats what all the like/dislike buttons are for. do you see the difference?

@adahelena

I think you're being here is not really to support the cause. You are here as a diversion. You are so transparent! Your agenda is too obvious. You are trying to stir a fight here just like the other 2 members who eventually stopped. I am not going to waste my time on you. It is not worth it the effort. If you are one of us, why don't you comment on Restoring the Free Board Reset instead of undermining me when I am the one who is trying to help these people who are affected?

Comments

SuzyFuller

curlyfried

9422864439

Good night have a sweet dreams

ThierryMaiden

Posts: 34 ✭✭

JethrinaBodina

joyjaros said:

How to unsubscribe to these comments in this community my email doesn't give me an option to unsubscribe

m_j_

JethrinaBodina

joyjaros said:

How to unsubscribe to these comments in this community my email doesn't give me an option to unsubscribe

joyjaros

How to unsubscribe to these comments in this community my email doesn't give me an option to unsubscribe

jeffrey1960

mercerik

Pounawea said:

Dear community,

As commented early this morning (on this side of the world 🙂), we are still working together with the Studio and we will most likely get an official communication published in the forum next week. I'll keep you posted, but for now, I would also like to say that there are no plans to undo this change in the game.

I know I'm repeating myself a lot, but I really appreciate everyone's efforts for keeping this discussion calm and respectful. Please keep on doing it!

Have a delicious day and see you around the forum.

____
*Edited by CM

Benni_Jones

I won't be taking advantage of this offer. I laughed when I saw it. I've bought a piggy bank maybe twice. Never again.

lkatk

snerb said:

Candy crush = heroin. We all are the addicted users. King = the cartel. We play CC for the same reasons people use heroin: to relax, to escape the world, because it makes us feel good. In some cases they have raised the price and some of us continue to play. But what they have done this time is different. The heroin they gave us this time wasn’t more expensive; rather it lacks its potency. It’s like drinking nonalcoholic beer. There’s no joy. No relaxation. No escape. So many of us are going cold turkey. The big difference from heroin, however, is CC is much easier physically to come off of. I have more time now. I’ve found other things: shows to binge watch, books to read that improve my mind, new crafts to explore and I’m loving my CC free life. Some people will have more money now if they quit CC. I never spent any and was on highest level last week before they dropped new levels and the “fix.” Even though I didn’t spend money on boosters, I worked for them so I still think I should say where they go. I’m happy with my new life. I think even if they fix it I won’t go back.

This sums it up better than I have read so far and better than I have been able to articulate. Nice job! I hope it has some impact on the situation.

ritzifying

mercerik

Pounawea said:

Hello everyone,
We are still working together with the Studio and, for now, I cannot confirm yet whether the official communication will be published today or not.

I'll keep you posted!

I wanted to thank you all once again for sharing your opinions, your feelings with us and also thank everyone's efforts for keeping this discussion calm and respectful.

Jozeph_Marinus

Dear game of Candy Crush Saga:

1. You must removed all the timed boosters from all the rewards of your game. It's sucks!

2. You must for when if you leave a level if you do not use the move of the level for the without lose of life, boosters and build-a-bots.

3. Do not make a prize for the less of gold bars or boosters.

CPTBUC

Pounawea said:

Dear community,

As commented early this morning (on this side of the world 🙂), we are still working together with the Studio and we will most likely get an official communication published in the forum next week. I'll keep you posted, but for now, I would also like to say that there are no plans to undo this change in the game.

I know I'm repeating myself a lot, but I really appreciate everyone's efforts for keeping this discussion calm and respectful. Please keep on doing it!

Have a delicious day and see you around the forum.

The plan will change when I leave.

adahelena said:

it is one thing to have an opinion on the game. but no one wants or needs your excessive & unnecessary opinions on *other people’s opinions* thats what all the like/dislike buttons are for. do you see the difference?

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.