Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟
Music and Fantastic Five on Candy Crush Saga
Carol_Parker
Posts: 26
Level 3
in Support
Best Answer
-
The CM talked to the studio and they said "when playing on Facebook and King.com -> every time that you clear browsing data, the in-game setting (music, sound, and 'features') is erased. Also, when playing in incognito mode,it will never save your settings."
I do not have this problem but I only play on mobile devices so it appears it is something that happens when playing on the computer. There is no fix for this at this time.
Answers
-
Hello @Carol_Parker - I'm sorry you have this annoying situation. You can actually opt out of the Fantastic Five. Before you start to play the game click on the small pink wheel in the lower left corner, then click on the green wheel. Once you do that you will be in settings and about half way down you will see a green checkmark and the word Features. Click on that and it should givre you a list of items you can opt out of like the episode race and the Fantastic Five.
I hope this helps. -
im having the exact same problem. ive always kept the music shut off. and now when i get home and turn on my computer its making me reshut off the music every damned time. and ive got people in the house yelling at me for having the music on and its NOT MY FAULT. wtf do they have music on here anyway? i dont want to wake up people who are sleeping when i log into facebook to play
-
it didnt use to do this, i think there must of been some recent change made in the problem. i have no idea what fantastic 5 means, but the music is whats annoying me, and the people sleeping in the same place as me when i get home. the real problem is theres no way to ask the staff for help. all u can do is post here and hope a fellow player takes pity on u and answers since theres no paid employees to ask for help
-
The CM talked to the studio and they said "when playing on Facebook and King.com -> every time that you clear browsing data, the in-game setting (music, sound, and 'features') is erased. Also, when playing in incognito mode,it will never save your settings."
I do not have this problem but I only play on mobile devices so it appears it is something that happens when playing on the computer. There is no fix for this at this time.
