Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
What's happening in Candy? 🍬
 🍫 Have a Fun Break this November with KitKat 🍫 - More Info HERE
 🍫 KitKat Scavenger Hunt! 🍫 - Join HERE and a chance to Win Color Bombs
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟

Level dropped from 5825 to 1500. How do I get my progress back?

comerancestry
comerancestry Posts: 5

Level 2
in Discussions
 or I’m so pissed! I’d reached level 5825 in candy crush saga. Then the game states that highest and new levels would be added. At first the game would not allow me to get back in and states to come back in a few days when new levels would be added. Then the game kept crashing g befor it even coming up. That went on for days. When I was able to log back on my process down 1500! And now cannot get back. Customer care keeps sending me an auto reply direction come here perhaps groups can advise me. How progress boosters back? I keep emailing King and keep receiving the same response to check with the community. They will not help me. I have attached pictures  my initials are GC  
Flag · Helpful Sweet Love Haha

Best Answer

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Answer ✓
    Hi @comerancestry
    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

    We're sorry for your problem. I have seen your screenshot and there is probably a problem. You will not be disappointed, you will surely return to the right level.
    To resolve your issue, you will need to contact our Player Support here.
    Follow the screenshot below.

    Flag · Helpful Sweet Love Haha

Answers

Hey! Would you like to give us your opinion?

Categories