Sign Up!

problim

Options
nedadini
nedadini Posts: 37 Level 2
Hi why after the game update I can't buy any accessories

Best Answer

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Crushing Legend
    Options
    Hi @nedadini
    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗

    The device should restart after updating the game app.
    Your game is probably not connected to the server right now so you are experiencing issues.
    Log out game > Restart device > Open game & Log in.
    Check out the troubleshooting above and let me know. 
  • nedadini
    nedadini Posts: 37 Level 2
    Answer ✓
    Options
    Hi dear friend I went out a few times and turned off the device and turned on the game again but still can't buy since i got help update i couldn't buy help please send picture
    
  • nedadini
    nedadini Posts: 37 Level 2
    Options
    Hi dear friend I went out a few times and turned off the device and turned on the game again but still can't buy since i got help update i couldn't buy help please send picture
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Crushing Legend
    Options
    nedadini said:
    Hi dear friend I went out a few times and turned off the device and turned on the game again but still can't buy since i got help update i couldn't buy help please send picture
    What device you're using for this game?
    What is app version?
    Do you have access to the Daily Wheel daily?
    Please let me know.
  • nedadini
    nedadini Posts: 37 Level 2
    Options
    Hi 
    Phone model sm-m105f
    Phone version android 9
    Yes, I have access
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Crushing Legend
    Options
    nedadini said:
    Hi 
    Phone model sm-m105f
    Phone version android 9
    Yes, I have access
    There is probably a problem with your game app.You can uninstall the game app then reinstall it.
    You will lose all the stored boosters to do this, but will regain your gold bars and game progress.
    I hope this can solve your problem.

Hey! Would you like to give us your opinion?