Level 4395

Hi @jr_rae and welcome to our community.  As @Flanje has said and as I am sure you are aware - the frog must be matched 3 times with the same color (or you can do it all at once with a CB) in order to be 'full' and then you should be able to move him wherever you want to.  If you cannot move the frog - even when he is 'full' - then you definitely have a temporary glitch in your game.  De-installing the app itself should clear up the problem - but remember you will lose any boosters and/or lives you may have saved.  You said you updated the game - have you cleared your cache and then restarted your device (make sure it is shutdown for 10-15 seconds).

What device are you playing on - make/model and software version?