I'm sorry to hear that your game progress has not
yet been restored !! Follow this link to restore your level progress.
Http://community.king.com/de/blog/discussion/247838/have-you-lost-your-level-a-guide-on-how-to-keep-your
-game-saved # latest
1) If you already saved your game using a Facebook or Kingdom account,
follow the suggestions in "Problems getting the saved game".
2) If you haven't saved your game yet, follow the steps in the section
"The game hasn't been saved, it's too late"! With this step, the
"Player Support Team" can check your game progress. However, keep in
mind that you can restore all of these levels with only 2 stars, but you
cannot get the highest scores you have achieved before!
Hope that made sense and clarifies! Please post back how it went and
if you need further help.
Hope everything works well! Have a nice rest of the weekend!