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Can you fix or remove the dot loop ad?

rontbe
rontbe Posts: 8

Level 2

whenever it goes to the dotloop ad here on the iPad, it will not run, blank screen.  The only option, other than leaving and restarting the game ( which I do all the time now) is to do this :  hit pause, hit play, wait for the blue status bar to move a little, then hit pause/play combo continuously until it finally finishes. I never see or hear any of this ad, so it's just a waste of your resources to have it there..  That takes way to long to get through a 30 second ad.  Playing this a lot less because of this irritation. There is another ad too that does this but cant recall it.

Answers

  • Hi @rontbe
    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊

    I am very sorry to hear about your problem.
    Show me a screenshot of the ad, and I'll deliver it to my team.
     For instructions on how to take a screenshot please visit here.
  • rontbe
    rontbe Posts: 8

    Level 2

    Here it is and not much to see
  • rontbe said:
    Here it is and not much to see
    This screenshot from your phone? 
  • rontbe
    rontbe Posts: 8

    Level 2

    Screenshot from older iPad that can run only IOS 10.3.3
  • rontbe said:
    Screenshot from older iPad that can run only IOS 10.3.3
    Thank you for the Info 😊 I will pass it on to my team.
  • rontbe
    rontbe Posts: 8

    Level 2

    This same thing ishappening with another ad that just sits there and won't play until you've paused and played too many times.  Linedock is it. I have no idea what is advertised.

Hey! Would you like to give us your opinion?