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Hi @valerie67
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗We're very sorry for your problem. I will need some more information to answer you so please help me with the correct informations.What device are you using for the game?What your Game app version?Are you playing the game on Facebook or in the Kingdom?Let me know, I'll ask you to do some troubleshooting checks. -
valerie67 said:also impossible to send lives to my friends
You can check which apps are active, expired or have been removed from your account by clicking this link: https://www.facebook.com/settings?tab=applications
If the game is listed as ‘expired,’ it means your friends list and progress may not sync with the game.
Click ‘Renew Access’ to reactivate the app’s permissions.
Check again & let me know.
