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I am getting multiple requests for lives (4 at a time) from the same person. They automatically reload as soon as I accept. It doesn't allow me to bypass or not accept.
This is now fixed and an update for this is being rolled out!
Please make sure to update the app to the version 1.71 that has been released on all devices.
Check here if you need help with updating the app.
If you play on Facebook or via the Windows app on a computer the game updates automatically. However, if you keep experiencing this issue on these platforms, then clear the cache and cookies on your browser if you play on Facebook. On Windows 10, please make sure the automatic updates for apps are enabled.
Hi guys!
The mailbox seems to have some chewing gum these days as you noticed. The Lives do not get sent, nor the messages will get cleared from the mailbox.
Some of you are able to send out Lives and requests, but they are not going through the system.
This is being looked into and a fix for this will come in a forthcoming update of the game.
I will post any updates on this and when this is fixed as soon as I hear anything from the Candy factory.
Thanks for your patience!
Losing lives and not receiving lives. Have lost approximately 100 lives to me. Thank you.
In fact, there were a lot of issues related to Lives in the past week and now the problem is fairly normal. However you tell me your device and App version, I will ask you to do some troubleshooting checks.😊
Hello again @phillynicky Hearty Welcome to our friendly King Community 😀
I am very sorry to say that I am not very clear on your question!!
1) When you said "you are not receiving your friend's help, were you referring to the "Lives"?
2) And what do you mean by "lost at least 100"? Did you loose 100 Lives that were received from your friends OR you have lost your boosters?
Please write your reply in the empty box given below.
Talk to you soon! Have a great rest of the day/evening!
Hello @phillynicky Hearty Welcome to our friendly King Community 😀
Looks like you have already posted this question few minutes ago at this link https://community.king.com/en/candy-crush-saga/discussion/278034/how-come-im-not-receiving-my-help-from-friends-missed-about-100#latest
Please refrain from posting questions multiple times, as it will create confusion for you to follow up and for us to keep track! After posting a question, please give some time to receive answers.
** This thread will be closed now as it is "Duplicate Post"! Hence, please click on above link to check for the answers for your question.
Thank you for understanding! Have a great rest of the day/evening!
How come I'm not receiving my friend help. Lost aleast 100.
So, i will just have to wait for the problem to pass until it all comes back to normal? I've been having these problem for at least 5 days and it's becoming quite annoying . When will it stop??😕
Btw... I am sure that these were the same requests, in the same order! I was very carreful about these situation.
Thank you for your answer? 🙂
See @Anca0704?! I knew @Sukanta_Biswas would come to our aid! 🤩
BTW: now that we have the answer, please make sure you mark Sukanta's as accepted. Thanks! 😊
Hi @Anca0704 We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊
Lives are available through the exchange.The request that you are thinking of old is not old at all, meaning that your specific friend repeatedly requested to you for lives. There was a problem with live exchange for a few days so there was a lot of live request pending. This is not a problem, after exchanging lives a few times, everything will become normal.😃
Aw, Thank you @frenioz00 😍 for tagging me.
Hi Anca0704! Welcome to the Community!
I've been having the same problem for the past few days and was about to post the same question.
Let's see if my friend and extreme game connoisseur @Sukanta_Biswas can help us. And just in case, let's reach out to @Pounawea as well.
Hope this helps... (and if it does, please make sure you mark my answer or the answer that helps you as accepted. Thanks!) 😊
Have a great day!
My friends srns me.messagesnand ask me to send lives. After I accept all the requests and exit the game, I go back in the game.and the old requests are still there, like I never sent them lives. How do I het rid of that??? Thank you!
popcornbuddy said: Good Morning and thank you! I am playing Candy Crush level 3206. Lately I have received several requests from friends for me to send lives to them. I check the boxes, accept and next thing I know the same requests are there and have not gone through. This has been going on for more than a week. Don't know what has happened. Thanks for any help;
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I'm not receiving my lives. Lost approximately 100 lives to me. Thank you. Hope this isn't a duplicate.
Hi @mariavstraight
Welcome to the Community!
There was a problem with live exchange for a few days so there were a lot of life requests pending. The problem has been fixed so, after exchanging lives a few times, everything will become normal. I was having the same problem and I has now gone back to normal.
Please check this link where Superstar @Sukanta_Biswas explained this same thing to both another Member & me: https://community.king.com/en/candy-crush-saga/discussion/278012/messages
Hope this helps... (and if it does, please make sure you mark my answer as accepted. Thanks!) 😊
As usual, my dear @Sukanta_Biswas@Sukanta_Biswas , you were right! After a few times exchanging lives back and forth, everything has gone back to normal for me regarding this matter!
Unfortunately, the problem continues no matter how many times I send the lives requested. And now I have a second name asking for multiple lives. Waiting it out has not solved the problem.
Please provide as much information as we can for this issue as well as a screenshot and I will happy to help look into it. For instructions on how to take a screenshot please visit here.
Hi @mariavstraight
You might just have to wait a little longer. There were many changes in the Community yesterday and you have to remember that the Game also keeps changing and being upgraded every day. I can confirm the issue has been solved for many users, whilst other likes you will still encounter it (you might have gotten so many life requests during the days of the glitch that they are only now showing up, they are not actually new).
Get back to me if you still have the same problem tomorrow (meanwhile, keep accepting life request and try not to send requests yourself since that usually makes the other user send you a request back) and we’ll see if someone from the Team can check your specific account. I would not advise doing that now since they are all overwhelmed with informing people of the changes implemented yesterday.
Have a 🇩 🇪 🇱 🇮 🇨 🇮 🇴 🇺 🇸 day! 💙
Cc: @Sukanta_Biswas
Hi @Anca0704
Just a sweet Reminder: don't forget to mark @Sukanta_Biswas answer as accepted (not just mine, since he was actually the most helpful). Thanks!
I'm having the same issue. I contacted one of my friends to see if she had requested a life from me. She says she hasn't in several days. Her request popped back up again today after I approved it.
Yeap, @Stradergirl, a friend said the same to me. But, as I commented on another Discussion regarding these same issue (https://community.king.com/en/candy-crush-saga/discussion/comment/582227), we might just have to wait a little longer for the issue to be solved for all players. There were many changes in the Community yesterday and you have to keep in mind that the Game also keeps changing and being upgraded every day.
I can confirm the issue has been solved for many users, whilst others -like you- will still encounter it (you might have gotten so many life requests during the days of "the glitch" that they are only now showing up, they are not actually new).
Please, do get back to me if you still have the same problem tomorrow (meanwhile, keep accepting life requests and try not to send requests yourself since that usually makes the other user send you a request back) and we’ll see if someone from the Team can check your specific account (FYI: I would not advise doing that now since they are all overwhelmed with informing people of the changes implemented yesterday).
(Edited by CM: Unsupported Language)
(Edited by CM: Off-topic)
I unfriended the person but still see their requests in my inbox. How do I delete them?
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Pins collection i finish it I didn't received my reward.
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