Life requests stay in mailbox/ Lives do not get sent or received

As usual, my dear @Sukanta_Biswas@Sukanta_Biswas , you were right! After a few times exchanging lives back and forth, everything has gone back to normal for me regarding this matter!

Please provide as much information as we can for this issue as well as a screenshot and I will happy to help look into it. For instructions on how to take a screenshot please visit here.

Hi @Anca0704

Just a sweet Reminder: don't forget to mark @Sukanta_Biswas answer as accepted (not just mine, since he was actually the most helpful). Thanks!

Have a 🇩 🇪 🇱 🇮 🇨 🇮 🇴 🇺 🇸 day! 💙

Yeap, @Stradergirl, a friend said the same to me. But, as I commented on another Discussion regarding these same issue (https://community.king.com/en/candy-crush-saga/discussion/comment/582227), we might just have to wait a little longer for the issue to be solved for all players. There were many changes in the Community yesterday and you have to keep in mind that the Game also keeps changing and being upgraded every day.

I can confirm the issue has been solved for many users, whilst others -like you- will still encounter it (you might have gotten so many life requests during the days of "the glitch" that they are only now showing up, they are not actually new).

Please, do get back to me if you still have the same problem tomorrow (meanwhile, keep accepting life requests and try not to send requests yourself since that usually makes the other user send you a request back) and we’ll see if someone from the Team can check your specific account (FYI: I would not advise doing that now since they are all overwhelmed with informing people of the changes implemented yesterday).

Have a 🇩 🇪 🇱 🇮 🇨 🇮 🇴 🇺 🇸 day! 💙

Cc: @Sukanta_Biswas

(Edited by CM: Off-topic)