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I am getting multiple requests for lives (4 at a time) from the same person. They automatically reload as soon as I accept. It doesn't allow me to bypass or not accept.
This is now fixed and an update for this is being rolled out!
Please make sure to update the app to the version 1.71 that has been released on all devices.
Check here if you need help with updating the app.
If you play on Facebook or via the Windows app on a computer the game updates automatically. However, if you keep experiencing this issue on these platforms, then clear the cache and cookies on your browser if you play on Facebook. On Windows 10, please make sure the automatic updates for apps are enabled.
Hi guys!
The mailbox seems to have some chewing gum these days as you noticed. The Lives do not get sent, nor the messages will get cleared from the mailbox.
Some of you are able to send out Lives and requests, but they are not going through the system.
This is being looked into and a fix for this will come in a forthcoming update of the game.
I will post any updates on this and when this is fixed as soon as I hear anything from the Candy factory.
Thanks for your patience!
Thank you for the information @henidesai . It will be passed to the studio.
Model vivo 1804
Android version 8.1.0
Software version PD1814F_EX_A_1.8.5
Hello everyone @henidesai @fish123 @pingugu and welcome to our friendly King Community. Thank you for the information. This issue has been noticed and reported to the CMs for the game. We will let you know any additional information about this issue, once we have heard back from the studio.
Thank you for your patience. In the meantime - can you please tell me the make and model and software version of the platform you are playing on - in case this problem is linked to a specific platform?
Thank you very much!
I'm facing the same problem, still have a message in "Your messages" when I restart the Candy Crush
I am getting the same requests again and again?
Even if I approve life request, whenever I open candycrush app I am getting same requests again and again. Even if I try opening app after every 5-10 min, I am getting samr requests again.
Bonjour sur 25 messages jai que 7 demandes de vie et 4 vies offertes.ca bug depuis 1 semaine.merci de votre aide
Elisabeth
Hello and welcome to this community
Unfortunately, it's a known issue since I had it yesterday too. I had already passed it on. Just don't know if something will be done. Please be patient.
Good luck
friends send me life when you click on them they just go off without giving me lifes
Mine is not like that
Create a Facebook account by Follow the link below.
i don’t have facebook, how can i do??
thanks
You can stop getting the Notifications, but you can't stop the request for live's.You're getting more live requests from a specific friend, and if you want to stop it, then you have to unfriend him from your Facebook friends list.😉
Hi @Gilles I made a mistake in understanding your problem and you can, of course, stop getting notifications
Go to Facebook
Notifications
App Notifications
Candy Crush Saga
Off Notifications.
hello, i’m not playing through facebook, i’m playing through iphone application and for me it’s not nice to have all times these requests. could i erase them or something else.??
can i block or erase this "friend “ from my list??
i join you pictures of my screen ( only from this morning
Hi @Anca0704 I am facing the same problem so you do not need to do any troubleshooting checks. I inform the CM and he will take appropriate action,You have to wait a little patience.😍
There has already been a major post on this issue and you will find further information there.👇️
Hi @gilles13800
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊
There is such a problem we have at the moment, and the problem is being tested. There has already been a major post on this issue and you will find further information there.Your post will be added to the main thread.
I always will be on a roll. Killing every level without dying. Do this for about 13 or more levels then I get stuck. And it eats all my life's and boosters 😭
Then I purchase some more not realizing I can't play because I have no lives lol🤦
Help me plz
Hi everyone 🤦
As our games are played by millions of people around all around the world, this means sometimes there can be a delay in messages being delivered, due to sheer volume. This is something The King constantly working to improve, however it does also rely on some factors which are outside our control, such as linked social media networks and internet providers.
However I am facing the same problem so you do not need to do any troubleshooting checks. I inform the CM and he will take appropriate action,You have to wait a little patience.😍
Thank you🙏
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I have eight lives requested from one friend in particular, and even though I send the lives, the very same requests show up the next time I log on. It's been this way for over a week.
I'm glad to hear that it's not just me. So, does anyone from the technical end read these so it can be fixed? It's getting annoying...
Not sure this was my first post
I'm having the same issue and have been for a few days now!!
This same issue has been happening to me. And I deleted FB and re downloaded it and it’s still happening.
hello everybody, i receive all days too much life asking from the same player ( more than 10 per day) .can i refuse ? and can i erase all this asking from my messages box .?
im happy to share councils and give life but here it’s too much and disturb me .!!
thanks for your help
There is a problem with your software... there is a glitch with the gifting .. seems like the request is working but not the actual gifting.. isn't anyone monitoring this forum or is this forum just for show? I see multiple comments on this thread and another thread that is letting King know of the problem... what is the fix for it?
Samsung S7
Version of the game 1.169.1.1
Yes, I can
Yes, I can see the symbol
After I send lives to my friends the notifications are less.
Thank you 4 your time.
Boa noite! Gostaria de mostrar minha insatisfação com o jogo Candy Crush. Passei dois dias sem entrar para pegar um Super Brigadeiro no final de semana que estou viajando. Hj, dia 05 de dezembro, consegui pegar ele, porém o jogo fechou de forma repentina, ganhei um brinde por isso, porém perdi o Super Brigadeiro. Gostaria…
I am not receiving my rewards
How to establish free bars and other
Bir sürü güçlendirici envanter vardı telefonum kapanıp açıldıktan sonra hepsi hesabımdan silinmiş buna bir çözüm yolu bulun
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…