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Life requests stay in mailbox/ Lives do not get sent or received
Answers
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Hello @MayasMom and welcome to our wonderful King Community. The issue of lives is is a common complaint that I see quite a lot from players. Are you playing the game through Facebook and are these 25-30 people, friends of yours? Can you contact them (maybe via FB) to make sure they are receiving your requests for lives? You could ask them to please send you lives and then send a life back when you receive a life. I don't always check the envelope and see that I have requests for lives. I have quite a few lives saved and don't use them very often so I probably only check maybe once a week.
Another suggestion is to join one of the Candy Crush Saga Facebook groups and ask some of the active players there if they would be friends and send you lives regularly. That is what I did and why I have so many lives saved right now.
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Well, @Anca0704 this is why it is called a glitch, and like every other glitch it will happen repetitively. Also, as I explained before -and as @Sukanta_Biswas further confirmed- it will take a while for "the glitch" to be solved for the millions of players worldwide.
Suggestion: while you wait for that to happen -and since you are a New Bee in the Community - why not roam around the Community and enjoy the many other things it offers? I mean, this issue is clearly only causing frustration for many right now and is not something you or I can solve, so doing something that generates joy, fun and other positive feelings might actually help the wait.
Iโd like to encourage you to participate in some other active Contests and Discussions within the Community. Take a peek at the following links:
๏ธ๐ CONTESTS (you can even win some Gold Bars if you win!):
Get your Level 1000 Badge https://community.king.com/en/candy-crush-saga/discussion/272649/have-you-completed-level-1000-get-your-badge-here-%EF%B8%8F-%EF%B8%8F-%EF%B8%8F-finished/p1 (by Superstar @Sukanta_Biswas)
Claim your Level 1000 Badge https://community.king.com/en/candy-crush-saga/discussion/275609/claim-your-level-2000-milestone-badge-and-beat-mysticalmysty-score/p1 (by Superstar @mysticalmysty)
Candy Crush Saga Math Contest https://community.king.com/en/candy-crush-saga/discussion/275868/win-gold-bars-candy-crush-saga-math-contest/p1 (by Superstar @Elsa)
Where is Diggy... now? https://community.king.com/en/blog/discussion/277280/where-is-diggy-now/p1 (by Community Moderator @Lola_Pop)
Whatโs your player personality? https://community.king.com/en/blog/discussion/275387/what-s-your-player-personality-take-the-test-for-a-chance-to-win-20-gold-bars/p1 (by @Community_Team)
๐ฃ๏ธ DISCUSSIONS:
ย The Chocolate Box https://community.king.com/en/candy-crush-saga/discussion/276230/the-chocolate-box-complete-quests-to-win-rewards-share-your-tips-strategies-here/p1 (by Community Manager @Pounawea)
First & Last https://community.king.com/en/candy-crush-saga/discussion/256058/new-game-first-and-last/p1 (by Superstar @bearwithme )
Rare Diseases Awareness Month https://community.king.com/en/candy-crush-friends-saga/discussion/278043/rare-diseases-awareness-month/p1 (by Game Expert @Nat09)
Have aย ๐จ ๐ฆ ๐ณ ๐ฉ ๐พ ๐ฑ ๐ฎ ๐จ ๐ฎ ๐ด ๐บ ๐ธย day! ๐
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Ok. So what I understand is that this is a general problem and we'll just have to wait until it is fixed. Hopefully it doesn't take much longer, because it's been more than a week.
Thank you for your time and answer!
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Hi @Anca0704 The troubleshooting check I gave you should have solved your problem if it were a connection issue. However I will report your problem to my team but before that I will ask you to do a troubleshooting check. That's why you give me some information.๐
What device you're using for this game?
What is game app version?
Can you access Daily Spin Wheel or extra moves?
After you send lives to friends , can you see the โ๏ธ Symbol?
Your notifications are getting more or less?
Please let me know.
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All of a sudden, I'm getting multiple requests for lives from the two people who always send me as many lives as they request. I have only been getting one life, but 7 or 8 requests from them. Candy Crush will only let you ask but so many times for a life, so I think something is wrong. I was just on the game a couple of hours ago and had 7 requests from those 2 friends and now I have another 8 requests!
Thanks
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Hello @MWV1959 and welcome to our wonderful King Community. I am sorry to hear that you are having this trouble and I appreciate your bringing it to our attention. . Have you checked with your friends to see if they have actually asked for that many lives recently? They cannot receive multiple lives from you at the same time. You could check on all 7 of those lives requests at the same time - but they each would only receive one life and wouldn't receive another life from you until you received a new request and sent them a life. If this problem increases to the point where it is affecting your game - you might try and log out of the game (i.e. from Facebook), then close the game, then temporarily de-install Facebook, shutdown your platform you are playing on for 20-30 seconds,. Then turn it back on, re-install Facebook, reopen the game and sign back in via FB and see if that has cleared up the problem.
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Hi @MWV1959
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.๐
If you get one live's, you should know that there is no problem with your live's. You need to send them lives in parallel, with your notifications.That means you have to send lives to your friends when they ask for lives, Otherwise You won't get lives from them.๐
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The problem is that I have been sending them more lives than I receive, so it's not that. I am way ahead of them in levels, so I only send them lives when they request. It's usually 1 for 1, but now I get 1 life & 4 requests for a life from one friend. The other friend, I just get 4 requests. You can't request that many lives at one time, so something is astray. I have been getting that many requests every 2 hrs.
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I have never had any problems getting lives or sending until now, every day I have at least 2 or more request for lives and I check them and send, then the next day I have more but now after about 3 or 4 days I thought I was sending lives to my friends but evidently they are not going to them because now the requests have accumulated up to about 15 or so.
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Exactly! Something is wrong...
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This discussion has been closed.
