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I am getting multiple requests for lives (4 at a time) from the same person. They automatically reload as soon as I accept. It doesn't allow me to bypass or not accept.
This is now fixed and an update for this is being rolled out!
Please make sure to update the app to the version 1.71 that has been released on all devices.
Check here if you need help with updating the app.
If you play on Facebook or via the Windows app on a computer the game updates automatically. However, if you keep experiencing this issue on these platforms, then clear the cache and cookies on your browser if you play on Facebook. On Windows 10, please make sure the automatic updates for apps are enabled.
Hi guys!
The mailbox seems to have some chewing gum these days as you noticed. The Lives do not get sent, nor the messages will get cleared from the mailbox.
Some of you are able to send out Lives and requests, but they are not going through the system.
This is being looked into and a fix for this will come in a forthcoming update of the game.
I will post any updates on this and when this is fixed as soon as I hear anything from the Candy factory.
Thanks for your patience!
Inbox glitch driving me crazy. Says I have 17 messages, all requesting lives. Send them, there's only 6 recipients then as soon as I log back in, there's another 17
I get the same life request from the same people. I send them and they want go.
Hi @Beels44
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊
There are some issues with Lives right now, and the solution is in the works.You don't have to do any troubleshooting checks, and wait a bit.
Thank you.
Up until a couple of weeks ago I was regularly getting life requests and lives in equal measure but now I’m only getting requests (actually, multiple requests from the same person) with no lives...as you can imagine it’s now VERY irritating. I can’t just delete these requests. Is this a glitch that’ll be fixed? If so, when will it be fixed? If not, can it be looked into and fixed please.
Thanks.
Hi @Iuliaioana08 I can totally understanding how frustration can be getting a lot of lives requests over and over again specially from the same players and never get anything in return when we ask back, but unfortunately there’s not much we can do but to ignore, or just being generously keep sending it, there’s nothing to loose and won’t cost anything anyway 🤗
Hello there, welcome.
Click here, they know...
Hello everyone,
Could you be kind and help me not to receive the same live request over and over again ? It's annoying. Problem exists for more than one week.
Thank you so much! Help! :)
For the last 2 days I haven't received my lives from friends.
Can't send the lives asked by friends
Hi @fawnqueen Welcome to the community.
Apparently some chewing gum got stuck in the mailboxes. It is being looked into. See HERE
Third time in a row I haven't received the lives my friends sent to my inbox
Hi @jimmyt
I have friends that send me a request to send them a life my inbox has eight lives or eight friends asking me for lives and I send them and then it keeps coming back it does not allow me to send lives can you please fix
Hi @EOwino
No
I think something is wrong. I have been asked about 33 lifes. If I give them lifes, them want more and more. Something is wrong.
Hello team, I keep receiving life support n despite the fact that I give life, they keep compiling and never ending. How'd I be able to give life once without the same request remaining in my inbox...!
@PummyRaj :
In the first screenshot: I agreed all the lives, so there is no more messages in the top. But when I disconnect and reopen Candy Crush, the 19 messages reappears (see 2nd screenshot).
Thanks a lot
Hi PummyRaj,
Thanks for your quick reply.
It happens in Candy Crush Saga. As you can see in the screens shot below, there still are 19 messages (top on the left) even if I approved all the lives of my friends last time I was connected.
Thanks for you help.
Have a nice evening too
Hey there.
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Can you add a feature to deny requests for lives? I accepted a friend’s request for a life and now have near 100 notifications and over 70 are from that friend.
If I give those lives, they’re just going to ask for more. I don’t want my notifications to be filled by one person.
I have 36 requests for lives. Multiple by one or two friends. I don't get lives from them. What the heck is happening?
Hi @Annie26
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗
There are some issues with Lives right now, and the solution is in the works.You don't have to do any troubleshooting checks, and wait a bit. You can follow this post.
Hi @indoflea
Some of the Lives issues are now in the game, and work is under way to fix them. That's why I don't ask you to do any troubleshooting checks. We will notify you when the work is complete.
If you see a similar problem after Game Studio solves their task, let me know.
I'm playing Candy Crush Saga in my laptop and when i accept request they will exit, but will return when i log in.
Hi @Tero75
Does this mean that we will soon be able to deny/block other people’s requests to send them lives?
In my opinion to stop receiving request for live from certain player is to remove him/her from your friends list. A bad idea but you will never have his request anymore.
Yeah, they’re only annoying on the game. I do not want to remove them from my Facebook friends list.
Why am I receiving numerous requests from friends they are not sending. Seems to be a game issue. Need resolution.
Why am I receiving numerous requests from friends that they are not sending. Need resolution
I I want friends who send lives in return
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone.
