Sending and receiving lives: known issue - Updates

PounaweaPounawea Posts: 3,328 Community Manager

Dear community,

First of all, I'd like to thank all of your for the information reported. As commented in different forum questions and discussion, the mailbox seems to have some chewing gum these days as you noticed, we are aware of a glitch in the mechanism used for sending and receiving lives.

This occurs when sending or receiving a life in-game, but can happen in more than one stage.

  1. After you send a request for a life, the response received from your friend appears in the inbox but won't add the life to your heart-meter.
  2. After you receive a request for a life and respond to it, the request remains in the inbox. The recipient likely has the problem explained in stage 1 (above). 


The Studio is investigating this thoroughly and they are working on the fix. Stay tuned guys, I'll keep you posted.

Thank you for your patience and understanding.

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