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No Buy Extra Moves or Wheel available when level ends

24

Answers

  • PummyRaj
    PummyRaj Posts: 44,210
    Answer ✓

    Hello again @Sweet_like_icing23 🙂

    How it works is ---> First all these posts are merged together and then sent a report to the Candy Crush Studio ---> If they have an immediate fix they inform to the In-charge team and they will inform it in the thread itself.

    So, what I would suggest you is to "Book Mark" this thread. You can see 3 icons in the top right corner above to your question, right? Click on the right most icon and it will turn Green. You will get notifications whenever somebody posts here.

    Did it make sense? Please let me know if I can be of further assistance to you!

  • PummyRaj
    PummyRaj Posts: 44,210
    edited February 2020


    Hello @roadroller2004 Hearty Welcome to our friendly King Community 🤗

    I am sorry to hear about the issue you are having in the game! Can you please post these below details...

    1) What device are you using?

    (2) Logged in through Facebook or Kingdom;

    (3) What version of the game you have right now? 

    (4) What level are you playing?


    Thank you and talk to you soon! Have a great rest of the day/evening! 🌺

  • tsaytds
    tsaytds Posts: 258
    edited February 2020

    Hi

  • shoe814
    shoe814 Posts: 2

    Level 1

    I have no option for extra moves - either on my tablet or my iphone. I've installed the latest updates and no change......what's up with that>

  • jelly2194
    jelly2194 Posts: 1

    Level 1

    Having the same issue. Logged in through kingdom on a galaxy 7. Have the most recent version.

  • codyjt420
    codyjt420 Posts: 1

    Level 1

    edited February 2020

    Having the same issue with buying extra moves doesn't give me the extra move wheel it was there yesterday kinda stupid. Using Samsung Galaxy s8 plus sign in with Facebook

  • Julie_Gerszewski
    Julie_Gerszewski Posts: 2

    Level 1

    Galaxy S10

    Level 6320

    Version 1.170.0.2

    Facebook

    In addition I see a Valentine event is out there and I can't play. Thank you for looking into this.

  • duf3978
    duf3978 Posts: 11

    Level 2

    Same issue here,iPhone 8,app is up to date,haven’t changed any settings...it just stopped working...fed up with this game and company

  • russman
    russman Posts: 27

    Level 3

    Spend more money....when you give them money problems that never existed can magically go away....

  • nstacks80
    nstacks80 Posts: 2

    Level 1

    I’m having the same issue. I’m on level 4704 & no options for extra moves, just an immediate pop-up that says “Level Failed”. ☹️

Hey! Would you like to give us your opinion?