No rewards after completing the Chocolate Box

Essie1973 · February 2020

I have completed one of every colour and it says click to get prize nothing happens. I did it again and the same things happening every time.

Crazy Cat Lad · February 2020

Hi Candycrushers!

There was some fixes released to the Chocolate Box in a recent update, please make sure to have the latest update installed to get all Chocolate Pralines in order!

Tinkernobell · February 2020

I have completed chocolate box after chocolate box after chocolate box why haven't I gotten the rewards

JethrinaBodina · February 2020

If you have completed the entire box with all four colors of the candy by completing the tasks assigned to each color and have not been rewarded, you need to report the issue by using the Contact Us link at the bottom of the this screen. Give them details in the form, it's very easy to fill out. They'll respond to you directly via email and are very good at getting back to you quickly.

Hopefully they can help or fix it if it's a glitch.

✌😎

Spinnifix · February 2020

Hello and welcome to this community

I'll give you a link:

https://community.king.com/en/blog/categories/blog-posts

Please look after your device and the problem. If it doesn't help you any further, I will send you to support:

https://soporto.king.com/contact

This will take you to the contact form. Please enter your language. Please note that everything is spelled correctly (this is important): and send it. You will then receive an automatic email. Please reply and describe Submit your request, and be patient for the answer. If you don't get an answer after 3 days, please try again.

Good Luck

Essie1973 · February 2020

I have checked the above and all is fine. Sent support a message received a reply saying we will be in touch haven't had anything else and it's still happening.

Flanje · February 2020

Hi @Essie1973 Just keep clicking it, all day if you have to. You may be surprised at the results!!!

https://community.king.com/en/candy-crush-saga/discussion/comment/553594/#Comment_553594

Essie1973 · February 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/596277#Comment_596277

Thanks for telling me this. When you click great does something come up to tell you what rewards you have received. Nothing comes up on mine just goes straight back to the map.

Nanky · February 2020

I have completed the chocolate box twice and never received the rewards.

Flanje · February 2020

@Essie1973 No, after you click "Great" there are no further screens but the extra colourbomb striped/wrapped and lollipop hammer(s) will show in your backpack. Since the 'fix' I only now get one of each.

Crazy Cat Lad · February 2020

Hi Candycrushers!

There was some fixes released to the Chocolate Box in a recent update, please make sure to have the latest update installed to get all Chocolate Pralines in order!

Essie1973 · February 2020

@Flanje Okay perhaps I am getting them then might be worth posting a suggestion for the developers.

No rewards after completing the Chocolate Box

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