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I am getting multiple requests for lives (4 at a time) from the same person. They automatically reload as soon as I accept. It doesn't allow me to bypass or not accept.
This is now fixed and an update for this is being rolled out!
Please make sure to update the app to the version 1.71 that has been released on all devices.
Check here if you need help with updating the app.
If you play on Facebook or via the Windows app on a computer the game updates automatically. However, if you keep experiencing this issue on these platforms, then clear the cache and cookies on your browser if you play on Facebook. On Windows 10, please make sure the automatic updates for apps are enabled.
Hi guys!
The mailbox seems to have some chewing gum these days as you noticed. The Lives do not get sent, nor the messages will get cleared from the mailbox.
Some of you are able to send out Lives and requests, but they are not going through the system.
This is being looked into and a fix for this will come in a forthcoming update of the game.
I will post any updates on this and when this is fixed as soon as I hear anything from the Candy factory.
Thanks for your patience!
Hello @wswilson0807 and welcome to our friendly King Community. There has been an ongoing issue about sending and receiving lives and the studio is aware of it and is working on a solution. You can read more about it here.
You also might try having you Mom send a life request after you have accepted the one life you received and see if you get it. Sometimes the game won't let you accept more than one life from someone until you accept the first life that they sent you.
I requested lives and only received requests for lives. My mom was standing next to me and I watched her send 11 lives to me and I only received 1 lives and 10 requests for me to send lives. Why am I not receiving lives
Hi and welcome @ggsa There is a known issue with mailboxes and any updates will be posted HERE
When I go in to my candy crush I have lives to send in the mailbox I have tried accept all and marking them individually. They show that they sent and mailbox is empty, but, the next time I go in to play they are back? If lives are sent to me and I accept they do come through. This has been going on for a couple/few weeks. I am up to 36 lives to send now.how can I fix this?
Hi @Krystalkat and @Olga_1961
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.š
There are some issues with Lives right now, and the solution is in the works.You don't have to do any troubleshooting checks, and wait a bit. You can followĀ thisĀ post.
Hi @richandfamous2626 I feel your pain. I take it you are not playing through Facebook as friends seem to be far more generous when they actually know you! Out of the 80 friends I had when I started last October I only regularly receive lives from 1 player, occasionally from 1 other and rarely from 2 others. I would recommend repeatedly sending as many as you can to all and you may find a good one like my Charu who returns them. It would be great if you could choose friends from a pool but not sure how that would work if nobody wanted to be my friend. They do seem to add new friends occasionally as people leave as I still have 81 "friends"-
I can't send lives from my current level as I'm all alone up here!
Yet when I send from level 1 there are only 75 (I think they may be only the original ones.)
Good luck and I hope our friends soon realise the benefits of sending lives to us!
Meanwhile, have a read through some life saving tips I posted HERE.
Happy Crushing!!!
Hi @richandfamous2626
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.š¤
Thank you.
I I want friends who send lives in return
Why am I receiving numerous requests from friends that they are not sending. Need resolution
Why am I receiving numerous requests from friends they are not sending. Seems to be a game issue. Need resolution.
Yeah, theyāre only annoying on the game. I do not want to remove them from my Facebook friends list.
In my opinion to stop receiving request for live from certain player is to remove him/her from your friends list. A bad idea but you will never have his request anymore.
Does this mean that we will soon be able to deny/block other peopleās requests to send them lives?
Hi @Tero75
Some of the Lives issues are now in the game, and work is under way to fix them. That's why I don't ask you to do any troubleshooting checks. We will notify you when the work is complete.
If you see a similar problem after Game Studio solves their task, let me know.
I'm playing Candy Crush Saga in my laptop and when i accept request they will exit, but will return when i log in.
Hi @indoflea
Hi @Annie26
There are some issues with Lives right now, and the solution is in the works.You don't have to do any troubleshooting checks, and wait a bit. You can follow this post.
I have 36 requests for lives. Multiple by one or two friends. I don't get lives from them. What the heck is happening?
Can you add a feature to deny requests for lives? I accepted a friendās request for a life and now have near 100 notifications and over 70 are from that friend.
If I give those lives, theyāre just going to ask for more. I donāt want my notifications to be filled by one person.
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For the last 2 days I haven't received my lives from friends.
Hello everyone,
Could you be kind and help me not to receive the same live request over and over again ? It's annoying. Problem exists for more than one week.
Thank you so much! Help! :)
Hello there, welcome.
Click here, they know...
Hi @Iuliaioana08 I can totally understanding how frustration can be getting a lot of lives requests over and over again specially from the same players and never get anything in return when we ask back, but unfortunately thereās not much we can do but to ignore, or just being generously keep sending it, thereās nothing to loose and wonāt cost anything anyway š¤
Up until a couple of weeks ago I was regularly getting life requests and lives in equal measure but now Iām only getting requests (actually, multiple requests from the same person) with no lives...as you can imagine itās now VERY irritating. I canāt just delete these requests. Is this a glitch thatāll be fixed? If so, when will it be fixed? If not, can it be looked into and fixed please.
Thanks.
Hi @Beels44
There are some issues with Lives right now, and the solution is in the works.You don't have to do any troubleshooting checks, and wait a bit.
I get the same life request from the same people. I send them and they want go.
Inbox glitch driving me crazy. Says I have 17 messages, all requesting lives. Send them, there's only 6 recipients then as soon as I log back in, there's another 17
Ganhava vidas extras agora jÔ não ganho mais ,sempre era uma ajuda para avançar na competição.
I am restricted and playing candy crush lite version due to rules and regulations I do not know why ?
Level 10054 is impossible to pass because the 4th required Dragon does not drop, I have used many booster and bombs and still have not cracked this level because the fourth and last required doesn't appear.
Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦