my bundle isnt applying to my account

Miriam_Kane · October 2018

I purchased the beginners bundle and the boosters and gold bars and lives arent applied to my account. i have a reciept from google, can i have my stuff or a refund?

_Elsa_ · October 2018

Hi Miriam,

Thanks for posting on King Care. As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1

Chris_Turner · February 2020

I've been waiting THREE DAYS for my bundle. They said EVERY TIME ,log out of your game and log back in,your bundle is there!! BS. BS. BS!!!!!! It's NOT ON MY SIDE ,it's on THEIRS!!! Look, UNDERSTAND,... I AINT GOING AWAY! The LONGER it takes the MORE I get TICKED OFF!! ONE MORE DAY...I WANT a REFUND!!! PERIOD!!!!

Crazy Cat Lad · February 2020

Hi @Chris_Turner!

If you have a purchase that you haven't received, please report this so you will get it reimbursed.

Check more info here.

Chris_Turner · February 2020

My opinion comes and goes cuz I have a hard time getting EVERYTHING I PAID FOR!!! I received PART of MY PURCHASED BUNDLES and I am NOW TRYING to get the rest of them I'm being ignored....but bet on this..I AINT GOING AWAY

Chris_Turner · February 2020

My opinion comes and goes cuz I have a hard time getting EVERYTHING I PAID FOR!!! I received PART of MY PURCHASED BUNDLES and I am NOW TRYING to get the rest of them I'm being ignored....but bet on this..I AINT GOING AWAY!!!

Crazy Cat Lad · February 2020

@Chris_Turner Did you read the steps in the link I posted? Did you contact Player Support as advised on the page?

if not, please do so to get this sorted out. We cannot handle any purchase issues here so send that email asap to get the items compensated.

my bundle isnt applying to my account

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