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I am getting multiple requests for lives (4 at a time) from the same person. They automatically reload as soon as I accept. It doesn't allow me to bypass or not accept.
This is now fixed and an update for this is being rolled out!
Please make sure to update the app to the version 1.71 that has been released on all devices.
Check here if you need help with updating the app.
If you play on Facebook or via the Windows app on a computer the game updates automatically. However, if you keep experiencing this issue on these platforms, then clear the cache and cookies on your browser if you play on Facebook. On Windows 10, please make sure the automatic updates for apps are enabled.
Hi guys!
The mailbox seems to have some chewing gum these days as you noticed. The Lives do not get sent, nor the messages will get cleared from the mailbox.
Some of you are able to send out Lives and requests, but they are not going through the system.
This is being looked into and a fix for this will come in a forthcoming update of the game.
I will post any updates on this and when this is fixed as soon as I hear anything from the Candy factory.
Thanks for your patience!
mariavstraight said: How do I get to the update? I am not playing on my phone, I am playing through Facebook. I do not see where I have the option to update the app. Thank you.Maria
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😍
We have found such a problem for a few days and the problem is being investigated. Some players have already found a solution to this problem and others will get it very soon.For now I'm asking you to check the steps below.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
Hi @sbna
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊
There were some issues related to Lives but they have been resolved today.
Right now, I'm asking you to check the steps below.
If you still have the same problem after doing this, tell me a little more details about the problem.
Thank you.
Where's the link to update my app
I am having troubles when I am trying send lives to my friends.
How do I update my candy crush app?
Update 4 days ago didn’t fix the problem!
Hello all. I cannot win extra bonus at end of a game it just spins. I can receive lives from friends but not send them. This just suddenly stopped about a week ago. I have cleared cache, u installed and lost all my lives and bonus items. Still not working. Please help. X
I want my friends list back
Hi @stacie328 There is a known issue. Please check for updates HERE
They say they are sent but when I log back on they are still there.
Hello @lorerocha15 and welcome to our friendly King Community. There have been problems with sending and receiving lives in several of the King games and the studio is aware of it and working on creating a solution. I know it is frustrating, but please be patient. You can read more about it here.
My inbox is not coming out for life requests. I have already sent it several times and still continue.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
