How do I update my game? I can't send or receive lives and so I can't advance to next level. Thanks

DebMac · September 2019

Sukanta_Biswas · September 2019

Hi @DebMac
We would like to welcome you to the king community. Thank you so much for being willing to joining 😊

Of course I want to help you, but you need to give me some more information.If I get the right information from you, it will be easy for me to help you. Most likely, your game is not connected to a server, so you are experiencing this problem.
What device you're using for this game ?
Show me a screenshot.
Please let me know..

bevscastle · December 2019

Not getting from Inbox. I am on my phone . I can't play. With not getting neighbors to send me life

mwatts58 · December 2019

How to get updates?

Sukanta_Biswas · December 2019

mwatts58 said:

How to get updates?

What device you're using for this game ? Android / iphone ?

mwatts58 · December 2019

I use iPhone

Sukanta_Biswas · December 2019

mwatts58 said:

I use iPhone

Check app update here.

bevscastle · December 2019

I use android phone

heatharayne · February 2020

I am having this same problem

Flanje · February 2020

Hi @heatharayne Visit Google Play Store and search for Candy Crush Saga. The icon looks like this:

Or you can go into settings, apps then CandyCrush Saga and update from there but Do not click Clear Data or your boosters will be lost.

ozashi · April 2020

Level 2

How do I update my game? I can't send or receive lives and so I can't advance to next level. Thanks

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