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Not able to find Episode race on my mobile

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Answers

  • minnie_g
    minnie_g Posts: 10

    Level 2

    @Flanje - i did that while shifting to X .. got all data and game except tht episode race and trophies.. now dont know what to do.. have sent an email to the candy crush helpline.. but no response

  • minnie_g
    minnie_g Posts: 10

    Level 2

    @JethrinaBodina - just did that.. logged out. Rebooted.. not working still.. no episode race

  • @minnie_g

    Hi,

    I'm really sorry that didn't work for you. Writing to Support is about all you can do. Give them a day or two and write to them again. I've had pretty good luck getting responses, but there are some big issues at the moment so... They could be getting blown up with email.

    I wish I had more to offer. I hesitate to tell anyone to uninstall and reinstall their app because the data on the device will be lost. Boosters, lives from friends... I did it for my Mom, though, after she blew through all of her boosters.

    Things have disappeared and returned to my game before, but that's not helpful to hear, I know. I hope you get it sorted out with help from Support and that it doesn't come down to a full reinstall. 😞

  • minnie_g
    minnie_g Posts: 10

    Level 2

    @JethrinaBodina


    thank you for your support .. Even i thought to delete the game and reinstall but did not do that as it might lead to further loss of boosters n all..

    waiting for the problem to resolve ..

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi @encsii111 .

    We welcome u to our beloved king community.

    Dear it was old post u r responding.

    If u r also having same issue. Plz. Logout ur game, update game application, clear cache but becareful about game data, and log back in. I hope it is temporary problem and it will go back to u.

Hey! Would you like to give us your opinion?