Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I am getting multiple requests for lives (4 at a time) from the same person. They automatically reload as soon as I accept. It doesn't allow me to bypass or not accept.
This is now fixed and an update for this is being rolled out!
Please make sure to update the app to the version 1.71 that has been released on all devices.
Check here if you need help with updating the app.
If you play on Facebook or via the Windows app on a computer the game updates automatically. However, if you keep experiencing this issue on these platforms, then clear the cache and cookies on your browser if you play on Facebook. On Windows 10, please make sure the automatic updates for apps are enabled.
Hi guys!
The mailbox seems to have some chewing gum these days as you noticed. The Lives do not get sent, nor the messages will get cleared from the mailbox.
Some of you are able to send out Lives and requests, but they are not going through the system.
This is being looked into and a fix for this will come in a forthcoming update of the game.
I will post any updates on this and when this is fixed as soon as I hear anything from the Candy factory.
Thanks for your patience!
How can we get rid of these requests?
Every time I ask for lives it has the opposite effect I look in my inbox and it’s all my friends asking me for lives, over 20 requests for the same 4 people?? I’m losing patience with the limited lives we get 😡
How many time I send lives to my friends, it keep on popping back asking for lives. Why is this error happening. Any way to fix this problem.
In between, why is asking for lives alone popping, it would have been better if extra life send by my friend pop aswell.. 😋
This has been happening to the friends I send requests to also. They are getting 20 requests when I ask for one. We are all playing on iPhones.
Hi @dorth316
This had been an ongoing issue until an update was released thus week. Please look to see if you have the most recent update. Then go try to send those lives to see if the problem is resolved for you. It should be okay after the update. If you have to post back please add the operating system and platform you're using to play. You can find the answers to many questions by reading the "Read before posting" information the link in the box above this discussion sends you to in the Support section..
https://community.king.com/en/candy-crush-saga/categories/support
Over the past few weeks I've had multiple requests for lives from one friend on Candy Crush. I honestly don't think this person is requesting lives that many times. It shows 9 requests at a time every time I open the game. It doesn't matter if I open the game once a day or once an hour.
Hello and welcome to this community Please go to this link because you will find the answer there !!! Good luck
Hy
please tell me why i can’t give lives?every day i get from “spieler “ plenty of helps...now i have some 20, but i can’ t give it🤨. When i give 5 lives the game restored that every time
Unable to send lives. For weeks now
Hello @babzie - you can just go into the app store and search for Candy Crush Saga and when you see it click on it and it will tell you the latest version and if you don't have it - it will say update. If you do ave the latest version, then just keep your eyes open for when the app is updated with the fix for this problem - it should be very soon.
Hello and welcome to this community Please go to this link and there you will get your answer! Good luck
Hi, want to delete all messages of request life.......understand. I have too request....
Hi. Ihave a lot of “ask for life” request that does not go away after i accept it. When leaving my game and return later it is back again. What can i do to get rid of them?
Lives Exchange is a part of the game, so you can't exclude that part from the game.
Hi @hunnylake You can check by reinstalling the Game app But to do this you'll lose all stored boosters.😉
I’m having the same problem. I select the lives I’ve been given and only half are given to me but the rest are taken away. I’ve checked for updates, logged out and in several times and turned off my phone and logged back in and still does it. What’s going on?
Hi @KimberlyJackson
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗
Such an issue has been in the game for some days but it was recently solved and You'll get rid of the problem if you update the game app. I'm asking you to check the steps below.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
Let me know if you have the same problem after doing this.
Thank you.
Hi @fawnqueen
I get lives in my inbox from friends,I click on the accept button but I don't get the lives. 20 lives I've not gotten,am I going to get the lives I'm owed.
Hi everyone,thanks for excepting me.
😀
New here? Sign in or create an account to join the fun.
How do I get the lives to go into , my account? When I accept them they get a check mark but never go into my account. What can I do ? Or what can you do to fix this problem?
I’m playing on my iPhone.. I’m not sure what you mean about game history. I know this is happening to my friends as well.
Hello @babzie and welcome to the King Community! This has been an ongoing issue but a solution has been found.
Please make sure to update the app to the version 1.71 that just was released in Google Play on Android devices. The update is on the way to all other devices, so stay tuned!
So how do I update the app? Delete it then download again?
Hello @janineallen - this actually has been identified as a problem - but the studio now has a solution.
No @babzie you do not want to delete and reinstall the app. That will cause you to lose all your saved boosters and lives. What platform are you playing on?
I am playing on my iPad
I have installed and unistalled the game multiple times and still get over 10 messages to 30 messages multiple times a day that people need lives. Its annoying cause I barely get lives sent to me and all I ever get is people needing lives but it has to be a glitch cause my husband sends me requests 24/7 and he isn't on his phone. This all just started last week. Please help and fix
I am not receiving my rewards
How to establish free bars and other
Bir sürü güçlendirici envanter vardı telefonum kapanıp açıldıktan sonra hepsi hesabımdan silinmiş buna bir çözüm yolu bulun
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
This is happening a lot. Anyone else?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
