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I am getting multiple requests for lives (4 at a time) from the same person. They automatically reload as soon as I accept. It doesn't allow me to bypass or not accept.
This is now fixed and an update for this is being rolled out!
Please make sure to update the app to the version 1.71 that has been released on all devices.
Check here if you need help with updating the app.
If you play on Facebook or via the Windows app on a computer the game updates automatically. However, if you keep experiencing this issue on these platforms, then clear the cache and cookies on your browser if you play on Facebook. On Windows 10, please make sure the automatic updates for apps are enabled.
Hi guys!
The mailbox seems to have some chewing gum these days as you noticed. The Lives do not get sent, nor the messages will get cleared from the mailbox.
Some of you are able to send out Lives and requests, but they are not going through the system.
This is being looked into and a fix for this will come in a forthcoming update of the game.
I will post any updates on this and when this is fixed as soon as I hear anything from the Candy factory.
Thanks for your patience!
I have installed and unistalled the game multiple times and still get over 10 messages to 30 messages multiple times a day that people need lives. Its annoying cause I barely get lives sent to me and all I ever get is people needing lives but it has to be a glitch cause my husband sends me requests 24/7 and he isn't on his phone. This all just started last week. Please help and fix
I am playing on my iPad
No @babzie you do not want to delete and reinstall the app. That will cause you to lose all your saved boosters and lives. What platform are you playing on?
Hello @janineallen - this actually has been identified as a problem - but the studio now has a solution.
Please make sure to update the app to the version 1.71 that just was released in Google Play on Android devices. The update is on the way to all other devices, so stay tuned!
So how do I update the app? Delete it then download again?
Hello @babzie and welcome to the King Community! This has been an ongoing issue but a solution has been found.
I’m playing on my iPhone.. I’m not sure what you mean about game history. I know this is happening to my friends as well.
How do I get the lives to go into , my account? When I accept them they get a check mark but never go into my account. What can I do ? Or what can you do to fix this problem?
Welcome to our community @janineallen! Where are you playing the game - mobile or computer? Facebook or King? I am not aware of a glitch but that doesn't mean that a new one isn't starting. Do you clear the history on your game daily?
In my messages I have several (28 and rising) life requests that won’t go away. I don’t even think the lives are being sent to the people. Is there is glitch or what’s happening?
I don’t want send any life
Please show me a screenshot of your problem.😎
I don’t have Facebook account
You can turn off app request from Facebook's notifications Settings.
I don't send lives to anyone who asks me. How can I cancel requests that I don't want to
Hi @burgman64
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊
The notifications, in your mailbox will not be all lives either, meaning there will be some lives request from others. Anyway show me a screenshot of what kind of problem you are having.
I have many requests but not all of them I want to accept, as a gate.
Yes thank you- candy crush saga - I hope they get it fixed soon!
New here? Sign in or create an account to join the fun.
Hi everyone,thanks for excepting me.
😀
I get lives in my inbox from friends,I click on the accept button but I don't get the lives. 20 lives I've not gotten,am I going to get the lives I'm owed.
Hi @fawnqueen
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗
Such an issue has been in the game for some days but it was recently solved and You'll get rid of the problem if you update the game app. I'm asking you to check the steps below.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
Let me know if you have the same problem after doing this.
Thank you.
Hi @KimberlyJackson
I’m having the same problem. I select the lives I’ve been given and only half are given to me but the rest are taken away. I’ve checked for updates, logged out and in several times and turned off my phone and logged back in and still does it. What’s going on?
Hi @hunnylake You can check by reinstalling the Game app But to do this you'll lose all stored boosters.😉
Lives Exchange is a part of the game, so you can't exclude that part from the game.
Hi. Ihave a lot of “ask for life” request that does not go away after i accept it. When leaving my game and return later it is back again. What can i do to get rid of them?
Hi, want to delete all messages of request life.......understand. I have too request....
Hello and welcome to this community Please go to this link and there you will get your answer! Good luck
Hello @babzie - you can just go into the app store and search for Candy Crush Saga and when you see it click on it and it will tell you the latest version and if you don't have it - it will say update. If you do ave the latest version, then just keep your eyes open for when the app is updated with the fix for this problem - it should be very soon.
Unable to send lives. For weeks now
Comprei no jogo e não chegou a compra
Hallo kann mir jemand helfen komm bei Level 18 527 nicht weiter? LG Moni
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Ganhava vidas extras agora já não ganho mais ,sempre era uma ajuda para avançar na competição.
I am restricted and playing candy crush lite version due to rules and regulations I do not know why ?
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
