Sign Up!

 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

It's saying no internet connection???

Nita09
Nita09 Posts: 6

Level 2

Why can't I retrieve my progress

Best Answer

  • bearwithme
    bearwithme Posts: 16,686
    Answer ✓

    @Nita09 - they are working on the issue and that main thread that I gave you the link to is where you will find the latest information from the Community Manager/Moderators. Unfortunately I don't have a specific timeline for you at this time.

Answers

  • bearwithme
    bearwithme Posts: 16,686

    Hello @Nita09 and welcome to the King Community! You should still have your progress even without an internet connection. I can play the game in airplane mode and still keep my progress.

  • Nita09
    Nita09 Posts: 6

    Level 2

    It's saying no internet connection and I'm back at the beginning I'm pissed!!

  • bearwithme
    bearwithme Posts: 16,686

    Are you seeing this notice?

    People have reported having trouble connecting and they have received this notice. There is a thread about this issue and you can see it here.

    What make and model are you playing on and are you playing via FB? Bottom line - if you truly have lost your progress Player Support can restore it for you - especially if you have saved your progress by playing either via FB or King.com.

  • Nita09
    Nita09 Posts: 6

    Level 2

    It's saying no internet connection and I'm back at the beginning I'm pissed!! Yes that's the notice I'm seeing. When will they fix?

  • bearwithme
    bearwithme Posts: 16,686
    Answer ✓

    @Nita09 - they are working on the issue and that main thread that I gave you the link to is where you will find the latest information from the Community Manager/Moderators. Unfortunately I don't have a specific timeline for you at this time.

Hey! Would you like to give us your opinion?