Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi crushers!
The level is under investigation and hopefully a fix is in place shortly.
I will post any updates or when it will be fixed here as soon I have any news on this.
Thanks for your patience and meanwhile post your favourite CandyΒ hereΒ to win Gold Bars to your game!
Hello @B4NOY4U and welcome to our wonderful King Community. I am sorry to hear you are having a problem with this level. I haven't played the new levels that were released on mobile today yet - so I haven't tried that level yet. But my fellow Superstar @Sukanta_Biswas plays on a PC with the WIN 10 app, so I know he has already played it and should be able to help you.
I am glad that the problem has been cleared for you @B4NOY4U .
For future reference - re-installing the game app, is usually a last resort because any boosters or lives that you have saved will be lost because they are stored locally on your device and when you de-install the game - that information is lost. However sometimes the only way to fix a problem is by re-installing the game. Anyway - I am glad it has cleared up your problem for you.