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Boosters disappeared

emilysz
emilysz Posts: 3

Level 1

My boosters suddenly all disappeared. How to get them back

Comments

  • Spinnifix
    Spinnifix Posts: 25,429

    Hello and welcome to this community


    Can you please update your game and clear the cache? Sometimes it's a time delay. Play a level as normal and then it could be there.


    Good luck

  • emilysz
    emilysz Posts: 3

    Level 1

    Did according to your instruction. Boosters are still gone.

  • Spinnifix
    Spinnifix Posts: 25,429

    Hi there!


    Then I'm sorry. Were the boosters free or bought? Did you do anything that the boosters were gone? Free boosters are non-refundable. Since you always get some. I could only help you with buying!

  • emilysz
    emilysz Posts: 3

    Level 1

    Bought some

    Won some.

    Just switched my phone on after a long flight and they were gone.

    What do u mean by help me buy?

  • Spinnifix
    Spinnifix Posts: 25,429


    In the community, we can’t handle buying issues


    To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.


    https://soporto.king.com/contact

     https://community.king.com/en/candy-crush-friends-saga/discussion/246162/something-wrong-with-your-purchase

     That will help you further !!!

  • llirette64
    llirette64 Posts: 4

    Level 1

    Same here..even lost my suguar drops and bonuses.

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    edited March 2020

    Please check this page if you lost all your Boosters.

Hey! Would you like to give us your opinion?