Why do my scrolls for candy cronicals keep disappearing?

Sweet_like_icing23 · March 2020

My scrolls for candy cronicals keep on disappearing. I'll have almost enough to buy the discount but then I'll log on and they will be back to zero. It's been happening for about a month now.

stan1981 · March 2020

Do private msg CM to check it out... something very weird ...

stan1981 · March 2020

Do private msg CM to check it out... something very weird ...

Sweet_like_icing23 · March 2020

How do I do that? Stan1981?

stan1981 · March 2020

@Crazy Cat Lad

u can private msg him

Crazy Cat Lad · March 2020

Hi @Sweet_like_icing23 @stan1981

Please do not Pm any issues to us CM:s. If you need personalised support, then email our Player Support instead.

On mobile go to the game's Start Menu, then Settings - Help Center - choose topic and tap Contact us and send them an email.

So you Candy Chronicles keep resetting? Have you made sure the app is updated? Have you tried reinstalling the app?

stan1981 · March 2020

Ok noted... @Crazy Cat Lad

Why do my scrolls for candy cronicals keep disappearing?

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