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Question
buttercup75
Posts: 7 Level 2
in Discussions
Comments
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Hi @buttercup75 and welcome to our adorable Community 😊 I understand how much you love these games. I love Candy Crush Tales. Unfortunately, these games were just tested in several countries and as far as I know they won't be released worldwide and developed further. How do you like other King games?
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Hi, @buttercup75 I am sorry you are experiencing this issue. There are three options to connect your game. You can see them in the picture below and I will explain all of them to you.
1. Sign up with email - this option you use to create a new King account (if you don't have one already) and connect your game to it.
2. Continue with Facebook - this option you use when you want to connect your game with a Facebook account.
3. Log in with email - this option you use when you already have a King account and you want to connect your game with it.
According to your screenshot, you chose option number 3 which means that you need to type the password and email address you are using for your account and log in. Does it show some error? I can't see it in your screenshot.
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Thank you for coming back with a screenshot @buttercup75 This is a known issue and the studio is looking into it. There is the main thread about this issue and you can reach it on the link below.
Thank you for your understanding. I hope this will be fixed soon. Have a wonderful day 🤗
