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Unlimited lives ?

Gayle104
Gayle104 Posts: 4

Level 1

Why has my Husband been given unlimited lives during quarantine and I haven't?

Answers

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello and welcome to this community


    Could you please explain it to me in more detail? Is it about a booster you get?

  • kiara_wael
    kiara_wael Posts: 157,040

    Hi @Gayle104 . Welcome to our Community 🙎‍♀️

    he 24h Unlimited Lives are added to your game every afternoon this week and you need to play on a mobile device and be located in UK, Spain or Italy.

    Make sure the app is updated to the latest version. Force close the app and restart the device and hopefully the Lives will get added correctly later today.

    If they still doesn't get added, please email Player Support from the game's Settings and Help Center

  • Gayle104
    Gayle104 Posts: 4

    Level 1

    I am in the UK but I am using an ideapad which to me is mobile but I have not been given the lives like my Husband who uses his phone. This is totally unfair that some people get it based on the device they use.

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932

    Hi @Gayle104

    The current offer will expire today.

    Please look forward to the next offer.😊

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124

    Hi @Gayle104 You should have got them on iPad as well since it went out on all mobile devices. So no need for drama here.

    Did you make sure the app is updated? Restarted the app and device? Emailed Player Support if this didn't work?

Hey! Would you like to give us your opinion?