Level 6682 is impossible: all 4 keys cleared but the final 8 strips are still locked??

pammieyap · April 2020

I am having the same prob as andy1101. Did what he did as well.

andy1101 · April 2020

Just force closed and restarted again. Twice. No change. Lost two lives.

The bug has not been fixed for my iPhone.

Frustrating. It’s not even a hard level!

Freddy_ · April 2020

yep just the bug but a strange one as been fixed twice i know as i conplained about it couple of days back. Got message fixed and went and did level with no problems

andy1101 · April 2020

When I contacted support I was referred back here.

Who do I contact?

Freddy_ · April 2020

@kiara_wael @Crazy Cat Lad @Spinnifix @Sukanta_Biswas ive tag these to this so hopefully you will get an answer to your problem soon

Spinnifix · April 2020

@AWB & @Freddy_Falkner

Hello and welcome to this community

Thank you for marking.

Since the professionals have already taken care of it, I don't need it. Whatever makes sense, update the game and clear the cache. That you always have all functions and can play properly, without problems. This is important!!

Good luck

andy1101 · April 2020

That really isn’t helpful.

I have updated the game. Version 1.173.1.1

Not familiar with how to clear the cache on an iPhone.

At this stage, as far as I can see, the bug still exists - despite what the professionals have done.

Freddy_ · April 2020

@andy1101 iphone clear cache in google go to chrome> settings>privacy and security>history you will see it here. But if your playing on the candy crush app not through a browser i dont see how this could help. Have you Signed out of candy crush switched phone off , restarted and logged back ito candy crush?