Why do I get an error message every time I try to open gift box ? I

bidibird · November 2019

Why do I get an error message every time I try to open gift box ? It says oops something went wrong try again.T Y

KingChewy · November 2019

Hi again @bidibird - yes all reward boxes have time limits on them. Please make sure your game is up to date and you have force closed and cleared your cache and cookies every couple of days to help free up memory space on your device. 🙏🏻

KingChewy · November 2019

Hi @bidibird - welcome to our friendly community. Can you please verify if you are referring to a daily reward box or something like a purchase box? 🙏🏻

bidibird · November 2019

bidibird said:

Why do I get an error message every time I try to open gift box ? It says oops something went wrong try again.TY I guess it is a reward box.It has a time limit .

KingChewy · November 2019

Hi again @bidibird - yes all reward boxes have time limits on them. Please make sure your game is up to date and you have force closed and cleared your cache and cookies every couple of days to help free up memory space on your device. 🙏🏻

bidibird · November 2019

Thank you.

KingChewy · November 2019

Welcome and good luck 🙏🏻

Dawniedawn · January 2020

I get this message when I try to open the chocolate box

ela_jurk · April 2020

It keeps saying no internet connection every time I try to open the gift box in the upper right corner. Even though I am very much connected to the internet. It's very frustrating!!

Why do I get an error message every time I try to open gift box ? I

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