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I think not all players are given unlimited lives. My sister in-law does not receive any lives at all while i receive mine everyday. I have been playing for a year and she started playing for just 3 months
I think there is this time when you started out playing if i am not mistaken.
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
Currently Free Lives will be available to everyone but there are a few rules for that.
Your game app needs to be the latest version.
Offer can be obtained on mobile device only.If the same game is active on multiple devices, You'll get the offer on the device where you will first launch the game.
Offer will be available only if the game is online; it is not possible to get the offer if the game is offline.
If you still do not get the offer, it may mean that your game has a connection problem.
Force close the app and restart the device and hopefully the Lives will get added correctly later today.