No free bonuses for me :(

braimar · April 2020

Why don’t I get the same bonuses that my family and friends do? Why haven’t I gotten unlimited lives, again? Why have I stopped getting the ballon that offers ads in return for boosters? Why does my wife start off her day with six lives and the possibility of a bonus wheel for more?

Why is King making me play Candy Crush with one hand tied behind my back?

Spinnifix · April 2020

Hello and welcome to this community

Please refresh your game and clear the cache and restart. The boosters are random, so is the balloon again. You should still have unlimited life. Please be patient.

Good luck

braimar · April 2020

”Please refresh your game and clear the cache...”

What does this mean? I play on iPhone.

Thanks.

Spinnifix · April 2020

Hi!

Please go to your Settings app notifications and see if you have the new update. You empty cache under memory. If this is always done, fewer mistakes can occur.

braimar · April 2020

I have the most recent update, but I still don’t know where to empty the cache. Is that a setting in the Candy Crush app or IOS 13?

Spinnifix · April 2020

In your app notification Candy Crush - memory. It says clear cache.

braimar · April 2020

I don’t see it. Am I looking in the wrong spot?

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D4031B46-6476-4870-925A-57051B4A1591.png

Spinnifix · April 2020

Yes, you are in the game and that is wrong.

Please close the game and go to your device under Settings - App - App Notifications.

@firebombmarkus

braimar · April 2020

Hmm, this doesn’t seem right either. But it’s the only Notifications section I can find in IOS 13.

DE1181AC-82A8-4D66-981F-E335879DB033.png

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If I allow notifications, I get this. Still can’t find memory or clear cache.

D9708CA1-7364-4153-9CF2-EDB659D045C6.png

In fact, if I google clearing cache on IOS 13, noting of note comes up.

firebombmarkus · April 2020

Hi @braimar and welcome to our adorable Community 😊 You can clear the cache on iPhone by force closing the app or by turning the device off and on. As for the in-game events and challenges, they are not always available to all the players. I will redirect you to the post below so you can read more about it. I hope this will be helpful. Have a wonderful day 🤗

https://community.king.com/en/blog/discussion/234706/where-are-my-extra-challenges#latest

firebombmarkus · April 2020

Thank you for tagging me and assisting on this post @Spinnifix

No free bonuses for me :(

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