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greetings, how the level recovery is done
Closed as this thread has been posted on old date (November 2019).
Please repost the new question on Support Area again. Thanks.
Unintentionally uninstalled the candy crush saga app while doing some cleaning. I have reached more than 3,000 level and was a little panic. I installed the game again in google play store and when syn to facebook, it back to level one. Please help.
Hi
how can i restore old versions of candy crush soda
Hi @mohit2004 . Welcome to our Community
Please check this page
I have playing Candy Crush Saga for a long time now - I was on around level 2000 and for some reason he's lost all the progress up until now. I logged into Facebook so the progress saved there. I tried recovering it but didn't work. Any way we can still get the progress back on this app??
Many thanks!
If for any reason you're here because you can't recover your progress as you didn't already create a profile, don't worry about that either. Just go ahead now and create a King profile or link to a Facebook profile and get in touch by hitting the back button on this menu and in the 'My Game Progress' subject just choose the 'I have lost my progress' sub-topic in there.
We'll only need to know the level number you reached and provided we can find you using your newly saved profile details, we can restore your progress pronto!
We'll make sure you're back on-track and on-course for more Kingcredible adventures and fun.
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Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
