Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Check your app update - App developers are giving their best to deliver a great experience to the users, which is why they are constantly working on improvements. If users complain about the issue, including freezing and crashing, developers will fix it with an update. That is why it is essential to regularly update all your apps or at least the ones you use daily.
Finally, shutdown the platform you are playing on for at least 10-15 seconds. Usually by doing these simple steps you can clear up a temporary problem you may be experiencing.
If you are still experiencing a problem with Fantastic Five - then please comment below with the make/model and software version of the platform you are playing on and please provide your game ID#. "Find Game ID Number"
I am playing Candy Crush through facebook, the app on my phone has the Fantastic Five enabled but not on Facebook. How can i fix that? i already verified the setting for Fatastic five is checked
fantastc five doesn’t work on my iPad either - so many glitches with all the fiddling
around they are doing. Used to be my favourite game , now 😢😢😢😢
So if you receive a timed booster reward as you reach the midway mark and you do not collect it because you have no lives will it be saved until you get lives again or is it timed out while you wait for lives. I have a number 1 showing over my score, I am not the number one scorer, but I did not collect my midway boosters and I am wondering if this has something to do with it. Help please
Have tried all suggested solutions to fantastic five not working and clock still sitting at 00 as it has for weeks. User ID 1598130659
User 399-919-6047. Running IOS 14.3 on iPhone 8. I reached 7000 Points, won’t give me my reward and will not reset. Tried all the resetting suggestions but still not fixed. Any suggestions would be appreciated.
I reached 7000 points and it won’t give me the reward. Nothing works. Please help!!!
Hi and welcome to the community.
Please note that if one of your team member left the team the points he collected are gone too. Thats where the graphic error starts as the screen shows 7000 points whereas if you calculate manually the remaining members score it will not add up to 7000. So please try to collect some more points and once if you reach exact score you will surely get the reward.
If this is not your case and you missed any reward please contact our player support either directly from the game settings or with this link.
thanks