Helloo 💖

Ghada_Maher · May 2020

I didn’t get the 5five golden bar prize of space race

stan1981 · May 2020

U will need to email support with ur account id details for them to check ur missing rewards ...

Freddy_ · May 2020

@Ghada_Maher sorry to here you did not receive your gift. Please contact customer services from your game for any rewwards you did not receive.Thanks

kiara_wael · May 2020

Hi @Ghada_Maher . Welcome to our Community

This could be a problem if your game app is not up to date or if your game is not fully connected to the server.

Even slow internet is one of the causes of this problem.

Check App Update > Log Out Game > Restart Device > Open Game & Log In.

Ghada_Maher · May 2020

I did ,but nothing happened

Freddy_ · May 2020

@Ghada_Maher you will receive an automated email first with a ticket number. then you should get a reply within 3 days usually

Ghada_Maher · May 2020

I did ,but nothing happened

Ghada_Maher · May 2020

Ok ,contacted through my game ,but no replay .anyway ,i’ll wait

Ghada_Maher · May 2020

Helloo again ✋🏻,I emailed through my game but nobody even answered me

Answers