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Ghada_Maher
Posts: 19
Level 2
in Support
I didn’t get the 5five golden bar prize of space race
0
Answers
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U will need to email support with ur account id details for them to check ur missing rewards ...
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@Ghada_Maher sorry to here you did not receive your gift. Please contact customer services from your game for any rewwards you did not receive.Thanks
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Hi @Ghada_Maher . Welcome to our Community
This could be a problem if your game app is not up to date or if your game is not fully connected to the server.
Even slow internet is one of the causes of this problem.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
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I did ,but nothing happened
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@Ghada_Maher you will receive an automated email first with a ticket number. then you should get a reply within 3 days usually
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I did ,but nothing happened
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Ok ,contacted through my game ,but no replay .anyway ,i’ll wait
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Helloo again ✋🏻,I emailed through my game but nobody even answered me
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