Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
My profile picture keeps spinning for quite a few days on my iPhone and Computer, it has happened since I did the last update version 1.177.1.3. It was working fine prior to the update. Is there a solution to fix this as the profile picture will not appear back. Thank you
Welcome to the King Community !
Yes, you are right, the Avatar is no longer visible on Facebook and on mobile devices. It is only available in the Win 10 app on the PC.
There are some other problems with the last update.
King is sure to fix this. It will only take a while. Have patience
Welcome to the King Community !
Yes, you are right, the Avatar is no longer visible on Facebook and on mobile devices. It is only available in the Win 10 app on the PC.
There are some other problems with the last update.
King is sure to fix this. It will only take a while. Have patience
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
Your problem is that your game is not fully connected to the server.
Right now, I'm asking you to check the steps below.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
Even if your app is corrupted there will be problems and you will not be able to log out. Let me know if you can find the image below when trying to log out.
I don't think it's a server problem.
It's the same on Facebook and on my Android device. It only works in the Win 10 app!
Yes boss, I've been told it's Facebook's problem and the problem is temporary.๐
I tried, if troubleshooting is the solution.๐
I have tried the steps above and my profile picture is still spinning. Will wait until it gets fixed by King. Thank you
Thank you my profile picture is back, fixed after this last update.
Hi
please read this
As mentioned above on August 4th. My profile picture is now working and is fixed, as such I no longer have that problem.
Technical problem Send your complaint to the technical support department