Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Candy Crush has dissapeared from Facebook
Options
Comments
-
-
-
-
-
If the game has disappeared from your Facebook shortcuts or Settings, then it's an issue on Facebook and you will need to contact them directly for help.
Even though you no longer have the game in your settings or profile, you can always search for the game in the Facebook search field like you didn when you started to play or when searching for a person or a new game.
You can also use the link below.
-
This has happened to all games, all King games and other companies games too. Facebook removed all games from the shortcuts sidebar that we had bookmarked there. It's affecting everyone on Facebook. I realize that King did not do this but surely King would be concerned about it since people will not play it if they cannot find it. This is going to affect engagement.
I can still access my games but it's more clicks and it is tedious. Now you have to scroll down to "Explore" section (below shortcuts) and then click the "See more" link because Games is hidden below the fold. Then click Games, then click the "your games" tab, because the default landing page is suggested games, not the ones you already play. Then once you are on "your games" you scroll through the list and find the right one and click "play now".
That is a scroll + 4 clicks to get the same place we used to get in one click. I hope that King and the other game companies who pay a lot to Facebook to be featured on that platform can have some influence to bring back the shortcuts.
