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Candy Crush has dissapeared from Facebook

wondeous
wondeous Posts: 5

Level 2

Came to play Candy Crush from my Facebook page today 4th June 2020 and, its gone! It was there last night. What has happened please?

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Comments

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi and welcome dear.

    Just wait for the update. It is being worked out. Untill u check this and learn more about community.https://community.king.com/en/candy-crush-saga/discussion/177761/community-guide-all-you-need-to-know#latest

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Also u can check if ur game is here.

    https://www.facebook.com/settings?tab=applications

  • wondeous
    wondeous Posts: 5

    Level 2

    edited June 2020

    No it isn't, just nothing :-(

  • Yung1092
    Yung1092 Posts: 6

    Level 2

    Mines not popping up either what update are we waiting for and how long lol

  • 1168561395
    1168561395 Posts: 3

    Level 1

    Same here. I can find it by using the link but I can't activate it. Also the other games I'm playing.

  • aijaziqbal
    aijaziqbal Posts: 8,884

    @kiara_wael .

    Looks like ur case here.

  • Nenikapaki
    Nenikapaki Posts: 31,657

    Hey guys@Yung1092 @wondeous @1168561395 . I think you have to sync your game. They did an update on the game. Happy Crushing ..🌸🌸🌸

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124

    If the game has disappeared from your Facebook shortcuts or Settings, then it's an issue on Facebook and you will need to contact them directly for help.

    Even though you no longer have the game in your settings or profile, you can always search for the game in the Facebook search field like you didn when you started to play or when searching for a person or a new game.

    You can also use the link below.

    https://apps.facebook.com/candycrush

  • flamin_cactus
    flamin_cactus Posts: 8

    Level 2

    This has happened to all games, all King games and other companies games too. Facebook removed all games from the shortcuts sidebar that we had bookmarked there. It's affecting everyone on Facebook. I realize that King did not do this but surely King would be concerned about it since people will not play it if they cannot find it. This is going to affect engagement.

    I can still access my games but it's more clicks and it is tedious. Now you have to scroll down to "Explore" section (below shortcuts) and then click the "See more" link because Games is hidden below the fold. Then click Games, then click the "your games" tab, because the default landing page is suggested games, not the ones you already play. Then once you are on "your games" you scroll through the list and find the right one and click "play now".

    That is a scroll + 4 clicks to get the same place we used to get in one click. I hope that King and the other game companies who pay a lot to Facebook to be featured on that platform can have some influence to bring back the shortcuts.

  • 1168561395
    1168561395 Posts: 3

    Level 1

    I reinstalled the old version of Facebook and that worked for me!

Hey! Would you like to give us your opinion?